Medicaid Provider Trainings

Medicaid Provider Training Button

 

 

As part of MDHHS's efforts to combat the spread of COVID-19, Provider Outreach & Education along with Provider Support will not be attending in-person training or association requests at this time. Providers can continue to submit requests using the below links and will be offered different platforms to participate in training.

Questions about COVID-19 please visit www.Michigan.gov/Coronavirus

 

Appointment Request

Association Request

Recorded Webinar Trainings


Medicaid Resources

 

 

 


1-on-1 Provider Training Request

If you are currently enrolled as a Medicaid provider and are interested in having an MDHHS Provider Consultant contact you for 1-on-1 training, please submit your request using the link below. Once the information is submitted it will be logged and forwarded to a Provider Consultant that specializes in your field. After you have submitted your request, a Provider Consultant will contact you to make the necessary arrangements. These 1-on-1 sessions are available virtually or in-person and are intended to provide specialized training for providers. For questions related to specific claims please contact Provider Support.

1-on-1 Appointment Request

*Home Help Providers contact 1-800-979-4662 or email ProviderSupport@Michigan.gov.


Association Request

If you are interested in having an MDHHS Provider Consultant attend your Association's meeting or conference, please submit your request using the link below. After you have submitted your request, a Provider Consultant will contact you to make the necessary arrangements.

Association Meeting Request


Medicaid Webinar Trainings

VIRTUAL MEDICAID PROVIDER TRAINING: The virtual training sessions are open to all Medicaid providers interested in signing on/calling into a virtual training right from their office! This training is specific to the subjects listed below. A Provider Consultant is available to discuss your specific Medicaid claims issues. Please see the table below to view and register for all training sessions.


The Michigan Department of Health and Human Services (MDHHS) Provider Relations Section is currently using Adobe Connect for virtual Medicaid training sessions. Adobe Connect is a web-based program that offers many features and is beneficial in providing better customer service to providers.

The information within this guide will provide assistance. We ask that if you are a first time user of Adobe Connect, you please take the time before the training to review the guide to best assist us in offering a timely and efficient presentation.

If you have any questions, please email ProviderOutreach@Michigan.gov 

 

 

Upcoming Webinar Training Dates 

The times listed below are Eastern Standard Time (EST)

Please direct any questions, suggestions, or feedback to ProviderOutreach@Michigan.gov

Webinar Dates and Times

Date  Time  Topic  Agenda
 April 20, 2021  10:00-11:00 AM

 Clinics

  • Clinic Type Overview 
  • Policy Review 
  • Billing Guidelines 
  • Secondary Claims 
 May 18, 2021  10:00-11:00 AM

 Outpatient Hospital

This webinar will outline what MDHHS defines as OPH services by reviewing the Michigan Medicaid Provider Manual for claim completion and billing and reimbursement. This webinar will also include, top claim denials and provider resources.
 June 15, 2021  10:00-11:00 AM

 Durable Medical Equipment (DME)

 
 July 20, 2021  10:00-11:00 AM

 Ambulance

 
 August 17, 2021  10:00-11:00 AM

 Inpatient Hospital

 
 September 21, 2021  10:00-11:00 AM

 Dental 

 
 October 19, 2021  10:00-11:00 AM

 CHAMPS 101: Introduction to MILogin and CHAMPS

 Basics of MILogin and CHAMPS
 October 19, 2021  1:00-2:00 PM

 CHAMPS 101: My Inbox Tab

 Document Retrieval
 October 20, 2021  10:00-11:00 AM  CHAMPS 101: Provider Tab
  • Manage Provider Enrollment information
  • Modifications
  • Revalidations
 October 20, 2021  1:00-2:00 PM  CHAMPS 101: Claims Tab
  • Submission
  • Adjust/Void
  • Inquiry
  • RA List
  • Inquire Pharmacy Claims
 October 21, 2021  10:00-11:00 AM  CHAMPS 101: Member Tab  Eligibility Verification
  • Medicaid Coverage
  • Third-Party Liability (TPL)
 October 21, 2021  1:00-2:00 PM  CHAMPS 101: PA (Prior Authorization) Tab
  • Submission
  • Tracking
 November 16, 2021  10:00-11:00 AM

 Non-Physician

 
 December 14, 2021  10:00-11:00 AM

 Maternity/OBGYN

 

 

Click here to Register 

Adobe Connect Information: 


In-Person Training Dates and Locations

*After registration providers will receive an email confirmation with the training location address.

 

 

Recorded Medicaid Webinar Trainings

Below are the recordings of the webinar presentations. The virtual pieces of training are presented by our Consultants who specialize in the topic.

 

2021 Webinars

 February 16, 2021  Hospice 101 -PDF, Webinar, Q&A

 

2020 Webinars

 November 5, 2020

 Hearing Services and Devices New Provider and Policy Updates- PDFWebinar

 October 7, 2020

 CHAMPS 101: PA (Prior Authorization) Tab - PDF, Webinar

 October 2, 2020

 Omnibus Budget Reconciliation Act (OBRA)

The Michigan Department of Health and Human Services (MDHHS) OBRA/PASRR Section together with the OBRA/PASRR Design Team has developed an electronic version of the 3877 and 3878 forms that are part of the Level I referral process.  - PDF, Webinar

 September 30, 2020

 CHAMPS 101: Member Tab - PDFWebinar

 September 23, 2020

 CHAMPS 101: Claims Tab - PDFWebinar

 September 16, 2020

 CHAMPS 101: Provider Tab -  PDFWebinar

 September 9, 2020

 CHAMPS 101: My Inbox Tab - PDF, Webinar

 September 2, 2020

 CHAMPS 101: Introduction to MILogin and CHAMPS - PDF, Webinar

 July 27, 2020  

 COVID-19 Response: Medicaid Targeted Distribution Funding Opportunity Webinar   

 May 28, 2020 

 Skilled Nursing Facility COVID-19 EMResource Reporting Requirements Webinar  

 FAQ

 LOCD Passive Redetermination

 Webinar, PDF, Q&A

Webinar dates: March 17,19, 24, and 26 of 2020. 

 

 
2019 Healthy Michigan Plan Webinars
December 17, 2019

 Healthy Michigan Plan December Webinar Series

            This presentation was recorded on December 17, 2019. For the most up-to-date information, please                        reference the most current recorded webinar. 

  October 24, 2019

 Healthy Michigan Plan Updates: Reporting for Work Requirements Community Partners

This presentation was recorded on October 24, 2019. For the most up-to-date information, please reference the most current recorded webinar. 

September 26, 2019 

 Healthy Michigan Plan Updates: Community Partners

This presentation was recorded on September 26, 2019. For the most up-to-date information, please reference the most current recorded webinar. 

September 24, 2019

 Healthy Michigan Plan Updates: New Work Requirements: Reporting of Work, Other Activities, and Exemptions.

This presentation was recorded on September 24, 2019. For the most up-to-date information, please reference the most current recorded webinar. 

September 16, 2019

 Healthy Michigan Plan Updates: New Work Requirements: Reporting of Work, Other Activities, and Exemptions.

This presentation was recorded on September 16, 2019. For the most up-to-date information, please reference the most current recorded webinar. 

 
2019
September 17, 2019

 Prescriber Enrollment Requirement

 

2017

 FQHC & RHC Facility Settlement

 THC Facility Settlement  Local Public Health Department (LPHD) 

 LEA and ISD: Facility Settlement 

 Modernizing Continuum of Care (MCC)

 Medication Therapy Management (MTM)
 Timely Filing    

 

2016

 CHAMPS Navigation

 Medicaid Code and Rate Reference Tool  New Billing Agent Enrollment Application Process

 Dental Training

 Ambulance  Institutional Level of Care and Patient Pay

 Billing Beneficiary and Spend-down

 Professional Updates  Third-Party Liability (TPL)

 Ramp Manager and Connection Testing

 Medicare Buy-In  How to Adjust/Void Institutional Claim

 Nursing Facility

 EDI Production  Hearing Aid Dealer/Center 101

 Document Management Portal (DMP)

 How to Adjust/Void Professional Claim  

 

 

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