Medicaid Provider Trainings

Medicaid Provider Training Button


Appointment Request

Association Request

Recorded Virtual Training

Up and Coming Initiatives

New Medicare ID Cards Project


Medicaid Resources




1-on-1 Provider Training Request

If you are currently enrolled as a Medicaid provider and are interested in having an MDHHS Provider Consultant contact you for 1-on-1 training, please submit your request using the link below. Once the information is submitted it will be logged and forwarded to a Provider Consultant that specializes in your field. After you have submitted your request, a Provider Consultant will contact you to make the necessary arrangements. These 1-on-1 sessions are available virtually or in-person and are intended to provide specialized training for providers. For questions related to specific claims please contact Provider Support.

1-on-1 Appointment Request

*Home Help Providers contact 1-800-979-4662 or email

Association Request

If you are interested in having an MDHHS Provider Consultant attend your Association's meeting or conference, please submit your request using the link below. After you have submitted your request, a Provider Consultant will contact you to make the necessary arrangements.

Association Meeting Request

Medicaid Trainings

VIRTUAL MEDICAID PROVIDER TRAINING: The virtual training sessions are open to all Medicaid providers interested in signing on/calling into a virtual training right from their office! This training is specific to the subjects listed below. A Provider Consultant is available to discuss your specific Medicaid claims issues. Please see the table below to view and register for all training sessions.

The Michigan Department of Health and Human Services (MDHHS) Provider Relations Section is currently using Adobe Connect for virtual Medicaid training sessions. Adobe Connect is a web-based program that offers many features and is beneficial in providing better customer service to providers.

The information within this guide will provide assistance. We ask that if you are a first time user of Adobe Connect, you please take the time before the training to review the guide to best assist us in offering a timely and efficient presentation.

If you have any questions, please email 


Times listed below are Eastern Standard Time (EST)

Please direct any questions, suggestions or feedback to


Webinar Training Dates and Times


Adobe Connect Information: 


In-Person Training Dates and Locations

*After registration providers will receive an email confirmation with the training location address.


Recorded Medicaid Virtual Trainings

Below are the recorded trainings of the virtual presentations. The virtual trainings are presented by our Consultants who specialize in the topic.



FQHC & RHC Facility Settlement THC Facility Settlement Local Public Health Department (LPHD) 

LEA and ISD: Facility Settlement 

Modernizing Continuum of Care (MCC)

Medication Therapy Management (MTM)
Timely Filing    



CHAMPS Navigation

Medicaid Code and Rate Reference Tool New Billing Agent Enrollment Application Process

Dental Training

Outpatient Hospital Updates Institutional Level of Care and Patient Pay

Billing Beneficiary and Spend-down

Professional Updates Third Party Liability (TPL)

Ramp Manager and Connection Testing

Medicare Buy-In How to Adjust/Void Institutional Claim

Nursing Facility

EDI Production Hearing Aid Dealer/Center 101

Document Management Portal (DMP)

How to Adjust/Void Professional Claim Inpatient Hospital Updates





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