Is a PIN (Personal Identification Number) needed to use the card?

Yes and no. Cardholders can use the card to make signature-based purchases without a PIN. However, cardholders must use a PIN for cash withdrawals at ATMs (fees may apply for ATM transactions; see Question 9). Cardholders must choose their own PIN by calling the Way2Go Cardholder Services Help Desk at 1-844-649-9843 or going online at after they receive their card. For security reasons, it is important that cardholders pick a PIN that only they would know and that they not share their PIN or card with anyone.