When getting cash, does the cardholder have to go to a Comerica Bank ATM or Comerica Bank branch?

No. Cardholders can obtain cash without any fees over the counter at any bank or credit union that accepts Mastercard. Cardholders can also get cash back on purchases made at merchants throughout the United States such as grocery and discount stores. Some merchants may charge a fee for cash back. 

The Way2Go program offers surcharge-free access at Allpoint ATMs. Withdrawals made at Allpoint ATMs will not be subject to a surcharge by the ATM owner. Visit https://allpointnetwork.com/locator.aspx to find the nearest Allpoint ATM. A $1.50 service fee will be charged for all ATM withdrawals at non-Comerica and non-Allpoint locations.