- How do I know if my county office is currently a Universal Caseload (UCL) office?
- I don't know who my worker is. Who should I contact?
- When can I reasonably expect a return phone call?
- What steps do I take when I disagree with an action taken on my case?
- Is it possible to request a different caseworker?
- My case is closed but I need additional information, who should I contact?
- If I am not a member of a case how can I get information about a case?