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Aging Leaders Honor Consumers Energy Employee for Helping Senior

Friday, May 20, 2016

LANSING, Mich. – Consumers Energy employee Amy Schultz-Porter was celebrated today by the Commission on Services to the Aging (CSA) and state officials for recognizing an older adult who was in desperate need of help, and for taking action to ensure that person was connected to aging services through the company’s Gatekeeper program.

For Schultz-Porter’s efforts, she was awarded the Gatekeeper of the Year award by the Michigan Department of Health and Human Services (MDHHS) Aging and Adult Services Agency (AASA) and the CSA.

The Gatekeeper program provides information to employees of Consumers Energy to help them recognize and refer at-risk older adults and people with disabilities to the local Area Agency on Aging.  Each month a Gatekeeper of the Month is named and from that group a Gatekeeper of the Year is selected each year by AASA and the CSA.

Schultz-Porter was recognized for referring an older customer who was having financial difficulties paying her bill. The customer, age 74, had recently fallen on ice and had needed surgery, and was facing other issues threatening her independence. Schultz-Porter recognized the customer needed help, and with her permission, made a referral. This led to the customer receiving much-needed services through Michigan’s aging network and the customer now lives independently at home.

The Gatekeeper program is made possible through a partnership between Michigan’s aging network and Consumers Energy. Since 1987 Consumers Energy employees have referred more than 6,000 older adults to much-needed services through the Gatekeeper program.