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WIC Data & System Management
The Data and System Management (DSM) section was created to administer responsibilities and policies related to data and system use, processes, trainings and data publications for the Michigan Women, Infants and Children (WIC) Program. In 2009, the Michigan WIC Program implemented its web-based management information system MI-WIC. Michigan has served as a national model for system excellence and has been recognized as the country's first state to implement an online client eligibility certification system integrated with online electronic benefits transfer (EBT).
MI-WIC has improved client services, clinic process and data quality through the system inclusion of guided scripts, scanning of documentation, pre-defined reports, data quality validations and the ability to complete WIC nutrition related processes. Data quality improvements have allowed for the expanded use of Michigan WIC data in research collaborations that have been instrumental to understanding the unique needs of WIC clients. Quality data has led to evidence based decision making and interventions to improve the health outcomes for the women, infants and children we serve.