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COVID-19 PHE Frequently Asked Questions
Most Popular FAQs
At the beginning of the COVID-19 pandemic, the federal government declared a public health emergency (PHE). During the federal PHE, state Medicaid agencies are required to continue health care coverage for all medical assistance programs, even if someone's eligibility changes.
As a result, Medicaid, MI Child, and Healthy Michigan Plan (HMP) beneficiaries remain covered during the federal PHE so they don't have to worry about their health and wellbeing during this challenging time.
Be sure your address, phone number, and email address are up to date. The best way to update your information is online at Michigan.gov/MIBridges. You can also call your local MDHHS office. Visit the MDHHS County Office webpage to find your local office information. If you do not have an online account for MI Bridges to access your Medicaid case or report changes, visit Michigan.gov/mibridges to sign up for a MI Bridges account. You can also locate organizations that can help you by searching for Community Partners.
*If you already have a MI Bridges account, creating new accounts will limit the information you can see. We strongly suggest using your original account if you are the Head of Household. Remember! Head of Households can see case information and report changes to the case information. If you are not Head of Household, you will only be able to see resource information.
Report any changes to your household or income. You can report changes at Michigan.gov/MIBridges. Or, call your local MDHHS office. Visit the MDHHS County Office webpage to find your local office information.
If you get a renewal packet, be sure to fill it out, sign the forms, and send them by the due date with any proof we need. If you do not complete your renewal, you may lose your Medicaid coverage. If we complete a review and you no longer qualify, you can choose to buy healthcare coverage through HealthCare.gov.
Renewal packets will be mailed after the PHE ends. The end date has not been determined at this time.
MDHHS is finalizing beneficiary communications, including a beneficiary alert letter, which will be mailed the month before the federal Public Health Emergency declaration ends. This letter is intended to inform beneficiaries of the end of the PHE, the potential impact on their coverage, and describe the resumption of renewal and redetermination actions.
Once the federal PHE declaration ends, MDHHS will begin mailing beneficiary eligibility renewal letters monthly based on the anniversary of their eligibility determination.