I am a Medicaid Provider

MDHHS has issued many COVID-19 response Medicaid policy bulletins and L letters which changed existing policy and processes under the guidance of the federal PHE. Many COVID-19 response policy bulletins and L letters are intended to be time-limited, and MDHHS will notify providers of their termination.

In preparation for the end of the federal PHE, we encourage providers to take the following steps:

• Review the PHE Unwind Policy Crosswalk to see which policies or L letters may impact your provider type.
• Verify beneficiary eligibility prior to services. Providers can visit the Eligibility and Enrollment webpage for step-by-step instructions.
• Remind beneficiaries to verify or update their contact information, or report any changes, online through MI Bridges. They can also call their local MDHHS office for help. Local office information can be found on MDHHS County Office webpage. 
• Remind beneficiaries to open mail from MDHHS, and complete and return renewal documents.

Providers may e-mail ProviderSupport@michigan.gov with questions.

What will happen to the policies that will change or end as part of the PHE?

Policies that will change or end a COVID-19 Response policy will be fully promulgated, which includes a 35-day public comment period and issuance of a final bulletin at least 30 days before the effective date of the policy change. Beneficiaries will be provided with timely and adequate notice of the ending or reduction of any COVID-19 Response service or process.

How can our office stay up to date to ensure we aren’t missing policy changes?

Sign up for Listserv to get the most up-to-date Medicaid policy information.