Brad Pagratis, director of the Michigan Department of Environment, Great Lakes, and Energy's (EGLE) Information Management Division (IMD) described the division as "small but mighty," during a recent online brownbag lunch for EGLE staff.
Pagratis joined EGLE in July 2019, noting that during the COVID-19 pandemic, he's worked from home longer than he did at his Constitution Hall office in Lansing. Since joining EGLE, he's worked to modernize information technology systems used by the department and the public.
The IMD staff working on Freedom of Information Act (FOIA) requests processed 15,000 requests last year, he notes. It's an "unsung group" that is working to improve both transparency and trust with the public.
Other behind-the-scenes work has involved formulating department-wide policies, coordinating audits, and determining what technology in a hybrid work environment will look like.
More public-facing work has involved the geographic information system (GIS) and Web work that has launched dashboards for EGLE's grants and loans and FOIA, and story maps that communicate about the department's work.
Coming soon will be a new Web presence that will migrate content from one platform to another. It's a big shift that will focus on being more "customer-centric" and is expected to be launched by August.
Other big projects underway include:
Photo caption: Brad Pagratis, director of EGLE's Information Management Division