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Michigan Guaranty Agency

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Michigan Guaranty Agency

COVID-19 Announcement

The U.S. Department of Education Announces Final Extension of COVID-19 Emergency Flexibilities to Defaulted Loans in the Federal Family Education Loan (FFEL) Program

  • Collection activity will be paused through May 1, 2022
  • Interest rates will temporarily be set at 0% and will retroactively apply back to March 13, 2020
  • Voluntary payments can be requested to be refunded
  • Tax refunds offset over the past year will be automatically refunded
  • Wages garnished over the past year will be automatically refunded
  • Loans that defaulted since March 13, 2020 will be returned to good standing and assigned to the Department of Education

To Access Account Information or Make a Payment

Visit Borrower Portal

PREPARE FOR STUDENT LOAN PAYMENTS TO RESTART 5/02/2022

Federal student loan payments (including the Federal Family Education Loan Program (FFELP) restart with your next scheduled payment after May 1, 2022

  • Contact our office to make sure your contact information is current. 
  • If not on an established payment plan, contact our office to find out what payment plan options are available to you. 
  • Reestablish your auto-debit if you disabled it during the collection pause.
  • Check your postal mail for student loan payment updates from your loan holder. The updates could include your monthly payment amount and due date.
  • Administrative Wage Garnishment will resume May 2, 2022.
  • Avoid student loan scams. Many student loan debt relief companies charge a fee to provide services that you can take care of for free.

For more information, contact us.

1-800-642-5626

Call Center Hours 8:00 am-4:45 pm ET

Payment Options

One-Time Online Payments

Make a one-time payment online. This method may take up to two business days to be posted to your MGA account.

Recurring Payments

You can establish a recurring monthly payment for your MGA defaulted loan.

Other Ways to Pay

Make a payment by calling the automated system:

1-888-292-8999

Mail a payment (include your account number on your check or money order):

Michigan Guaranty Agency
PO Box 16325
Lockbox 8639
St Paul MN 55116-0325

FEDERAL LOAN FORGIVENESS, CANCELLATION AND DISCHARGE

In certain situations, you can have your federal student loan forgiven, canceled, or discharged. Find out whether you qualify due to your job or other circumstances.

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For Employers

AWG Forms

Withholding Worksheet

Withholding Worksheet Instructions

Employer Acknowledgement of Wage Withholding

Employer Notice of Change in Employment

Information

MGA Contact Information for Employers

Administrative Wage Garnishment (AWG) Process

Hearing Request

Submit this form to request a hearing if you object to wage withholding.

Reduced Repayment

Before completing an application, contact us to verify which reduced payment plan you are eligible. Eligibility criteria will determine which application you must complete.
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You Don’t Have to Pay for Help With Your Federal Student Loans

Many student loan debt relief companies charge a fee to provide services that you can take care of yourself for free by contacting your loan servicer. At no cost, your loan servicer may be able to help you lower your monthly loan payment; change your repayment plan; consolidate multiple federal student loans; see if you qualify for loan forgiveness or other programs; and may be able to help you work toward getting your loans out of default. 

For more information, contact us.

Contact Us

MICHIGAN GUARANTY AGENCY

P.O. Box 30047

Lansing, MI 48909-7547

Tel: (800) 642-5626

Fax: (517) 335-7449

ABOUT THE MICHIGAN GUARANTY AGENCY (MGA)

The Michigan Guaranty Agency (MGA) administers the Federal Family Education Loan Program (FFELP) which includes the Subsidized Federal Stafford Loan Program, the Unsubsidized Federal Stafford Loan Program, the Federal PLUS Loan Program, and the Federal Consolidation Loan Program. It does so by guaranteeing the purchase of defaulted loans from FFELP lenders across Michigan. During its more than 45-year history with FFELP, MGA has guaranteed over $14 billion in loans. Beginning July 1, 2010, no new loans are guaranteed under FFELP, however, MGA continues to oversee outstanding loans, process claims, and collect default payments.

MGA also provides services to postsecondary institutions that include outreach activities aimed at postsecondary students and other training opportunities. Services to borrowers are done through borrower information programs, financial literacy training, and customer assistance with all aspects of repayment.