Code of Conduct / Value-Added Programs
2016 PA 341 adds Sec. 10ee which requires the MPSC to establish a code of conduct that applies to all regulated utilities, and includes, but is not limited to, measures to prevent cross-subsidization, preferential treatment, and (except as otherwise provided) information sharing between a utility’s regulated and unregulated services. Sec. 10ee also provides for the ability of utilities to offer customers value-added programs and services, and allows for MPSC review of complaints related to violations of these provisions.
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