Energy Customer Information

Telecommunications Customer Information

  • Anti-Slamming Rules Protect Consumers PDF icon

    Outlines procedures a telephone company must follow when switching a customer's service from one company to another. Also identifies steps to take if your telephone service is slammed.

  • Don't Get Stuck With The Bill PDF icon

    Describes "cramming" -- the telephone billing practice of adding charges to customers' bills without their knowledge or consent. Outlines steps consumers can take to avoid cramming.