- Return Authorization Pickup Request Policy
MSI has established procedures for the Return Authorization Pickup Request Policy:
- Michigan State Industries (MSI) warrants its products to the original user to be free of defects in material and workmanship from the date of delivery for the period set forth for each product category. MSI shall repair or replace, at its exclusive option, any alleged defective item or component that it manufactures. The warranty does not apply to cases of "normal wear and tear", alteration, abuse, neglect, or misuse. The warranty does not apply to products damaged by transportation or other movement without MSI's express written authorization. Standard warranty unless otherwise specified. See list below, or contact MSI Customer Service at (517) 335-3771 for information and details on specific product warranties.