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We recognize the
humanity of everyone we
interact with. We seek to
understand before being
understood. We appreciate
each other’s contributions.
Listening ear.
Exercise Patience and Empathy
We take the time to
consider the perspectives of
others and get to know
those who we interact with.
We assume people are
doing the best they can.
Apple with health cross.
Take Care of Yourself and Others
We do the right thing, always.
We are prepared and ready to
serve. We prioritize our
wellbeing and support the
welfare of others at all times.
Two figures with speech bubble.
Develop Meaningful Connections
We show up in a genuine
way. We take the time to
learn what is important to
others to move beyond
transactional interactions
and create lasting impact.
Stopwatch.
Be Responsive and Communicate Clearly
We treat every interaction as
a customer service
opportunity. We listen
carefully and are thoughtful
with our words because
they have impact. We take
ownership to understand,
clarify, and share messages.
Hand with plant sprout.
Embrace Learning and Growth Opportunities
We maintain a growth mindset.
We seek to strengthen our
knowledge and skills. We show a willingness to go outside
our comfort zone to strengthen
relationships and build
understanding.
Rocket ship.
Be an Advocate for Change
We encourage each other to
challenge the status quo in
pursuit of continual
advancement. We listen
with an open mind and
consider not only what is,
but what could be.