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What We Investigate

  • The OCO investigates complaints about children involved with Michigan's child welfare system (protective services, foster care, adoption, and juvenile justice).
  • We determine whether the actions and decisions made by the Department of Human Services (DHS) and/or a private child-placing agency are in compliance with laws, rules, and DHS policies and in the best interest of the child.

Note:  The OCO has no legal authority to investigate complaints that exclusively involve:

  • Friend of the Court issues (custody, child support, parenting time) 
  • Guardianships
  • School problems
  • Law enforcement
  • Attorneys
  • Judges
  • Court orders

The OCO can provide you with referral information regarding who may be able to help.

The OCO is not an emergency intervention service. If you have a concern that needs immediate attention, call your county Department of Human Services or law enforcement.