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Inside OCO
Mission Statement
The mission of the Office of the Children's Ombudsman is to help improve Michigan's child welfare system through awareness, advocacy, public education, review and recommendation. This will be accomplished through independently investigating complaints, advocating for children, and recommending changes to improve law, policy, and practice for the benefit of current and future generations.
Vision Statement
The vision of the Children’s Ombudsman Office is to advocate for children by transforming the office to accomplish influence within Michigan’s child welfare system.
OCO Policies and Procedures
- 1.2 OCO Confidentiality & Release of Information
- 1.3 OCO Intake Policy & Procedure
- 1.4 OCO Intake Policy & Procedure- Death Cases
- 1.4a OCO Intake Procedure- Secondary Death Alerts
- 1.5 OCO Investigation Policy
- 1.6 OCO Interview Policy
- 1.7 OCO Juvenile Justice Policy
- 1.8 OCO Freedom of Information Act Policy
- 1.9 OCO Investigation Documentation and MiCAIS Policy and Procedure
- 2.1 OCO Equity and Inclusion Officer Duties
- 2.2 OCO Hiring Protocol
- 2.3 OCO Remote Work Policy
- 2.5 OCO MiCAIS User Review Policy
- OCO's Safe Return to Workplace Plan
- OCO Strategic Plan 2020-2025
Ombudsman Staff
The Michigan Office of Children's Ombudsman (OCO) employs a multi-disciplinary team of investigators, many with advanced degrees. Investigator positions are filled by professionals with diverse fields of experience.
Annual Reports
The OCO publishes an Annual Report each year reporting on statistics from the fiscal year. The Annual Report also includes the recommendations made to DHHS, DHHS responses to the recommendations and any systemic recommendations.
Below are the annual reports for the last five years. The OCO has annual reports dating back to 1997. A historical annual report can be requested by contacting the OCO.