OPT

  • Mission: Office of Performance and Transformation (OPT) is a trusted advisor to state government that enables a culture of continuous improvement for better services and outcomes for Michigan.

     

    Vision:  We foster an open and transparent statewide culture built on trust where

    Every leader is a coach;
    Every employee is a problem solver;
    Every challenge is addressed without fear or blame;
    And every day continuous improvement is achieved for all people of Michigan.

    Check out OPT's first Annual Report to Gov. Rick Snyder.

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    OPT Performance 

    OPT tracks customer satisfaction and employee engagement. See our scorecard​.