Michigan Reconnect Navigators are here to help!

  • Our network of Michigan Reconnect Navigators are here to help Michigan Reconnect students start on their path to a college degree or certificate. This includes applying for federal student aid, setting a career goal, selecting a program of study, registering for classes and creating a plan to graduate.  

Meet the navigators

  • Allen Chung - reconnect navigator leadAllen Chung, navigator lead, serving North, West, Mid and South Michigan regions

    Allen M. Chung is a Michigan Reconnect navigator lead for North, West, Mid and South Michigan, and assigned to advise Reconnectors who have applied to Washtenaw and Monroe Community Colleges. Allen has held various roles in higher education - assistant director of admissions, campus director, and enrollment and student services coordinator. He has nearly 10 years of experience in advising, admissions, financial aid, registrar, career and professional development, disability services, and domestic and international student recruitment. During his professional career, Allen served as a business attraction manager for Canada and South Korea and has engendered multi-millions in foreign direct investments (FDI), and created hundreds of jobs for Michiganders. He has also worked as an IT project manager in networking and telecommunication.

    Allen is excited to assist Reconnectors with planning to matriculation, professional development, and personal growth, as well as career exploration. He has an associate degree from Lansing Community College, a Bachelor of Arts in International Relations from James Madison College at Michigan State University, and a Juris Doctorate from Western Michigan University Thomas M. Cooley Law School. Allen is married and has two children.    

    CONTACT: ChungA2@michigan.gov

  • Jayshona Hicks - reconnect navigatorJayshona Hicks, navigator lead, serving Metro Detroit and Southeast Michigan

    Jayshona Hicks is the Michigan Reconnect navigator lead for the Southeast Michigan region. She has served in state government for over eight years with experience in public policy, community advocacy, legislative services, constituent relations, and case management. Previously, Jayshona served as the Safety, Security, and Social Justice Policy Advisor for the Executive Office of Governor Whitmer. She was a key contributor in Michigan's Clean Slate Law, expanding opportunities for record expungement and breaking barriers to employment, education, and housing opportunities. Prior to her role in the Whitmer Administration, she excelled in the Michigan Senate for several years, serving under two Senate Minority Floor Leaders: Tupac A. Hunter and Morris W. Hood III. Inspired by her family and community, she is passionate about racial and economic equity, and implementing government policies and programs designed to build wealth and prosperity for all. Her dedicated service and extensive background in legislative services, public policy, and community advocacy has earned her the Senate District Leadership Award (2017), Legislative Staffer of the Year Nominee (2018), and a feature in the Michigan Chamber of Commerce Lead Like a Woman series (2019).

    Jayshona holds a Bachelor of Arts in Political Science from Michigan State University and a master's degree in Public Administration from the University of Michigan-Dearborn.

    CONTACT: HicksJ15@michigan.gov

  • Kim Barnes - Reconnect navigatorsKim Barnes, navigator, serving Oakland County

    Kim Barnes is the Michigan Reconnect navigator for Oakland Community College. She has worked in higher education for 27 years with experience in student and academic support services, including academic advising, financial aid, records, tutoring, and compliance. Her compliance work saw her specialize in disability services, Title IX, Clery, MIOSHA, security, and emergency preparedness, and she has aided international students with recruiting, advising, registering, support services, and documentation. Previously, Kim served as the Associate Vice President of Security Operations and Systems and was the Associate Vice President of Student and Academic Support Services for Mid-Michigan College prior to that. She was a key contributor in securing two federal grants - Title III and TRIO -  that expanded opportunities and provided wrap-around services for first-generation, low-income people, as well as individuals with disabilities. Inspired by her educational journey of 20 years as a non-traditional, first-generation college student working full-time, raising a family, and caring for aging family members, Kim is passionate about helping others achieve their educational goals.

    She holds a bachelor's degree in business administration from Northwood University and a master's degree in education from Central Michigan University.

    CONTACT: BarnesK6@michigan.gov

  • Taylor Dean - Reconnect NavigatorTaylor Dean, navigator, serving Wayne County

    Taylor Dean is the Michigan Reconnect navigator for Henry Ford and Schoolcraft Community Colleges in Wayne County. She spent the last five years teaching high school English, serving as a mentor in the Virtual Program, and was the District Assessment Coordinator at DaVinci Schools. DaVinci is a K-12, charter district that serves at-risk youth in Jackson, Michigan.

    Taylor has a passion for making education attainable for those coming from all walks of life. She works with students of all ages to provide the necessary supports and resources needed to excel in the classroom and on the job. Taylor is a first-generation college student who attended community college before transferring to a four-year institution. She is experienced in transferring college credits and navigating the process successfully. Taylor has a Bachelor of Science in Secondary Education with an English major, and English as a Second Language (ESL) minor. She is currently working on her masters in Curriculum and Instruction at Central Michigan University and will be graduating in August 2021.

    CONTACT: DeanT5@michigan.gov

  • Sean Henry - reconnect navigator 400 x 416Sean Henry, navigator, serving Detroit

    Sean Henry is the Michigan Reconnect navigator for Reconnectors looking to attend Wayne County Community College District. After completing his studies at Northwestern University and the University of Chicago, he has been based in Detroit the last six years and comes to Reconnect from the Detroit Public Schools Community District, where he served as both a high school educator and a college advisor. Sean is highly invested and involved in the Detroit college access and success community, and is excited to bring those resources and connections to Reconnectors across Wayne County who are looking to start (or restart) their educational journey!

    CONTACT: HenryS11@michigan.gov

  • Sarah McGann - reconnect navigatorSarah McGann, navigator, serving West Michigan

    Sarah McGann is serving as the Michigan Reconnect Navigator for Grand Rapids Community College and Muskegon Community College. Sarah earned her Bachelor of Arts in Psychology and Women's Studies from Hope College in Holland, Michigan. She then received her Master of Science in Social Administration (MSSA, equivalent to a Master of Social Work) from Case Western Reserve University in Cleveland, Ohio. Sarah previously worked as a Financial Aid Counselor for 2.5 years at Calvin University. She also has experience as a drug and alcohol addictions therapist, case manager for individuals experiencing homelessness and domestic violence and advocate for incarcerated Veterans with substance use-related charges. Sarah is excited to be part of the Michigan Reconnect team and to see how this scholarship program will make a difference for individuals and the State of Michigan

    CONTACT: McGannS@michigan.gov

  • Amber Rosenbrock - Reconnect NavigatorAmber Rosenbrock, navigator, serving Macomb County

    Amber Rosenbrock is the Michigan Reconnect navigator for Macomb Community College. She has been employed with the state government for over six years with experience in case management, group facilitation, training, program and event development, and community advocacy. She has advised youth and adults both individually and in groups on financial aid, college selection, admissions, life skills, student life, and support services. Amber is experienced working for federal funding programs, community organizations, recruitment and event management. She has five years of experience working with socially and economically disadvantaged families where children were placed in the foster care system. Amber partnered with community service providers to work towards the common goal of reuniting children with their parents.

    In her role as a community-based clinical social worker for Macomb Oakland Regional Center, she planned and implemented initiatives for adults with developmental disabilities. Amber worked with Oakland County to attain service authorizations for vocational services. She also provided referrals for mental health treatment and community resources.

    Amber was the first in her family to attend college. She holds an Associate of Business Administration from Baker College, a Bachelor of Social Work from Wayne State University and is pursuing her master's degree in Educational Leadership in Higher Education & Student Affairs at Eastern Michigan University.

    CONTACT: RosenbrockA1@michigan.gov

  • Kylie Schultz - reconnect navigatorKylie Schultz, navigator, serving Southwest Michigan

    Kylie Schultz, M.A., is a Licensed Professional Counselor and Nationally Certified Counselor, and is a Michigan Reconnect navigator for the Southwest Region. She is a former college instructor and academic advisor with a decade of work in higher education. Kylie has experience working with pre-Allied Health Professional students and those pursuing Science, Technology, Engineering & Math fields. She is currently working to reconnect our region's adult learners with six community colleges in the southwest Michigan area - Kalamazoo Valley, Kellogg, Jackson, Glen Oaks, Lake Michigan and Southwestern.

    Kylie holds a Bachelor's Degree in Fine Arts and Anthropology, a Master's Degree in Counselor Education and two graduate certificates - one in Integrative Holistic Health and Wellness and the other in Higher Education and Student Affairs Leadership - all from Western Michigan University.

    Kylie, her partner and two sons are an active and outdoorsy family. They love to run, hike, bike, canoe, kayak and camp all over Michigan!

    CONTACT: SchultzK13@michigan.gov

  • Marsha - reconnect navigatorMarsha Tompkins, navigator, serving Lansing, Flint and Thumb regions

    Marsha R. Tompkins is a seasoned higher education professional. She brings years of experience in several areas of education: admissions, student advising, disability support services and development. Having helped students and parents navigate the complexities of college selection, admissions and financial aid are her passion. Advising students in joint programs between community college and university, Marsha has helped adult students balance work and family life while pursuing a degree, helping them understand degree audits, course selection and preparation for degree completion.

    A proud grandmother (Mimi), mother of three and a spouse, she currently resides in Northern Michigan after living in Albion, Grand Rapids and Harbor Springs, Michigan. Marsha has a Bachelor of Arts from Albion College, graduate classes in Counseling, and has worked at Albion College, Grand Rapids Community College, Spring Arbor University, North Central Michigan College and the East Grand Rapids Schools Foundation. She has visited over 130 college campuses!

    CONTACT: TompkinsM6@michigan.gov


  • Have a question? We're here to help. Call the Customer Care Center at 888-447-2687, Monday-Friday, 8 a.m. to 4:45 p.m.