AUGUST 5, 2019
SAGINAW – The Michigan Department of State has reached an agreement with a Saginaw repair facility owner about the sanctions he will face for violating the terms of the 18-month probationary agreement that began Sept. 4, 2018.
Jack’s Auto Repair Inc., which is owned by Yacoub Alyateem Khury and does business as “Muffler Man 43” at 2030 N. Niagara St., was cited May 3 by state regulatory staff for violating probationary requirements, failing to meet mechanic certification requirements, issuing improper invoices, performing unauthorized repairs and failing to provide written estimates to customers.
The May 3 inspection was undertaken to follow up on a customer complaint about a charge for an unauthorized brake-line repair. To resolve the complaint, the dealership refunded the customer $200 for an $80 brake-line job.
Jack’s originally was placed on probation in 2018 for allowing a mechanic with an expired license to continue working.
Khury met with regulatory staff for a preliminary conference to discuss remediation for violating the probationary agreement. He agreed to close his shop for five business days from July 29 to Aug. 2, pay a $1,000 fine and have his probation extended by six months, now ending in early September 2020.
Consumers who have a complaint against Jack’s Auto Repair/Muffler Man 43 are encouraged to call the Office of Investigative Services automotive complaint line at 517-335-1410.
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