Feb. 12, 2020
The Michigan Department of Treasury reminds taxpayers that state of Michigan offices will be closed in observance of Presidents Day on Monday, Feb. 17.
Taxpayers with questions about their state income taxes are encouraged to use Treasury Self-Service to beat the pre- and post-holiday phone surge. The online platform enables taxpayers to ask state income-tax related questions when convenient and avoids waiting for a state Treasury Department customer service representative to answer your call.
Taxpayers typically get answers through Treasury Self-Service within 24 to 48 hours.
“We tend to see an increase of state income tax return filings around Presidents Day weekend,” said Deputy State Treasurer Glenn White, who oversees Treasury’s Tax Administration programs. “To beat the phone surge right before and after this weekend, we ask that taxpayers use Treasury Self-Service for inquiries. That way you can ask us questions any time of day.”
Treasury Self-Service enables taxpayers to check the status of tax refunds, ask general and specific questions, change addresses and see the status of letters sent to the state Treasury Department.
To ensure taxpayer privacy and security, the following information is required when using Treasury Self-Service:
Individuals can find their Adjusted Gross Income on line 10 of the MI-1040. Total Household Resources are found on line 33 on the MI-1040CR or line 34 on the MI-1040CR-7.
To get started with Treasury Self-Service, go to www.michigan.gov/incometax and click on “Check Your Tax Refund Status.”