The State of Michigan engages with the public through many digital outlets including Michigan.gov, mobile applications, and third party social media, social networking sites. Social media, social networking use by the state is intended to extend traditional channels of constituent engagement and transparency.
The State of Michigan welcomes engagement by the public on social media at any time. However, given the need to manage state resources, content moderation and responses should only be expected during regular State of Michigan business hours.
When engaging with the state through social media you agree to the following State of Michigan Social Media Customer Use Policy.
SOM Social Media Customer Use Policy
When engaging with the State of Michigan on social media, social networking sites you are subject to the Terms of Service (TOS) of the host site. Content (photos, videos, etc.) you share with or post to official State of Michigan pages are subject to the TOS of the host site. Content shared may be used by the owners of the host site for their own purposes according to the site specific TOS. The State of Michigan encourages the public to review host site TOS prior to engaging with the state on specific social media, social networking sites so they fully understand their rights.
User Generated Content
The public is encouraged to share content, including photographs and videos with state social media, social networking sites. Content and comments shared should adhere to the standards outlined in this Customer Use Policy, the host site TOS, and should follow all copyright and trademark laws.
Customer Use Policy
Comments and content posted to state maintained social media, social networking sites is reviewed by the state. While content and comments will not be edited, the state reserves the right to remove user generated content or comments if they violate the below criteria:
Content removed from State of Michigan social media, social networking accounts is archived according to the state Social Media Policy and related State of Michigan social media, social networking content archiving practices. The maintenance of these records in either electronic or print format is the responsibility of the department managing the specified social media, social networking account.
Freedom of Information Act (FOIA)
State of Michigan generated content posted in third-party social media, social networking sites or on public Michigan.gov servers becomes part of the public domain upon posting. With limited exceptions, such content is therefore not exempt from FOIA requests. FOIA requests should be submitted through official State of Michigan request processes.
State of Michigan social media, social networking content posts may include content or hypertext links to information created and maintained by public or private sources. When viewing content or a link outside of the Michigan.gov domain, users are subject to security and privacy policies of the host website.
Questions about the State of Michigan’s Community Guidelines should be submitted to firstname.lastname@example.org.