Secretary of State
JANUARY 25, 2018
Secretary of State Ruth Johnson announced today that the licenses of three used-auto dealers in Lansing, Battle Creek and Detroit have been summarily suspended for not being open during advertised business hours and making records available.
The auto dealers Johnson suspended are:
“State law requires dealership records to be available for inspection to prevent fraud and protect consumers,” Johnson said. “When my team finds a business that is not in compliance, we will take action. Consumers should be able to contact the dealer who sold them their vehicle if they need documents or have questions. They should not have to wonder why the dealership has disappeared.”
Dealer records are required by law to be maintained and made available for inspection during reasonable or established business hours for a period of five years. A dealer that does not maintain records and make them available for inspection compromises the integrity of the records relied upon by the Secretary of State and law enforcement.
As part of her focus on strengthening her office’s consumer protection efforts, Johnson created the Office of Investigative Services, which investigates and inspects automotive-related businesses.
Dealers may request an administrative hearing to contest their suspension and regain their license if they show they’ve complied with the law. Additional administrative actions are also possible.
Consumers who have a complaint against any of the suspended auto dealers are encouraged to call the Office of Investigative Services automotive complaint line at 517-335-1410.
For media questions, please call Fred Woodhams at 517-373-2520.
Customers may call the Department of State Information Center to
speak to a customer-service representative at 888-SOS-MICH (767-6424).