Why can't I order a new license plate online?

There could be a few reasons why you are unable to order a new license plate online.

  1. The plate type may not be permitted to be replaced online. Most plate types can be replaced online; however, some plate types are ineligible.

  2. An indicator is on the vehicle account that stops plate orders. 




If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner. Or send us an e-mail by clicking on "Contact the Secretary of State" also in the upper right corner and we will help you get the information you need.