Why can't I order a new license plate online?

There could be a few reasons why you are unable to order a new license plate online.

  1. The plate type may not be permitted to be replaced online. Most plate types can be replaced online, however some plate types are ineligible.

  2. An indicator is on the vehicle account that stops plate orders. 




If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner. Or send us an e-mail by clicking on “Contact the Secretary of State” also in the upper right corner and we will help you get the information you need.