How do I file a complaint against a dealership, repair facility or mechanic?
A complaint form must be filled out by the consumer and submitted to the Lansing Inspections Section, along with all supporting documentation. You may obtain this complaint form by using the online automotive complaint form or by calling 1-888-SOS-MICH (1-888-767-6424). If a complaint kit is mailed to you, you may submit the completed form and all supporting documents via fax 517-335-3192 or by mail to:
Michigan Department of State
Regulatory Monitoring Division
PO Box 30046
Lansing, MI 48909-7546
If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner. Or send us an e-mail by clicking on “Contact the Secretary of State” also in the upper right corner and we will help you get the information you need.