Why is the Change of Address/Profile transaction listed on my Transaction Summary when I did not change my address?
The Change of Address/Profile transaction is listed any time a change is made to the address or any other profile element found on the Customer Profile page, such as an e-mail address, contact phone number or emergency contact information. There is no fee for a Change of Address/Profile transaction.
If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner. Or send us an e-mail by clicking on “Contact the Secretary of State” also in the upper right corner and we will help you get the information you need.