What happens if a customer took the course and passed it on time, but I provided the results after the due date?

Submit the course results through the Basic Driver Improvement Course website as you normally would.

A course sponsor has five calendar days after the due date that is on the notice to provide course results. After the five days have passed, the automated system will mark the test as a "fail" result. This may have an immediate negative effect on the customer.

 

 

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