Secretary of State
Whoever diagnoses or repairs a vehicle in an area that requires mechanic certification must be appropriately certified.
Service writers are not required to be certified if they greet customers, initiate paperwork, and give estimates for diagnosis and repair, as long as the actual diagnosis and repairs are made by properly certified mechanics.
If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner. Or send us an e-mail by clicking on “Contact the Secretary of State” also in the upper right corner and we will help you get the information you need.