I am a first-time user of your IRP online service and I am trying to register my IRP account. What if I receive a message that says "We did not match your records"?

This means the information you entered while trying to register your account does not match the information provided to the IRP office when you first opened your IRP account. You need to ensure you entered the correct IRP account number, fleet number, zip code and FEIN/SSN. If your IRP business location moved, but you have not provided the new address to the IRP office, you will need to use your previous zip code.



If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner. Or send us an e-mail by clicking on “Contact the Secretary of State” also in the upper right corner and we will help you get the information you need.