Frequently Asked Questions regarding Secretary of State services during the coronavirus outbreak
- How can Michigan residents with a driver's license or state ID expiring between Jan. 1 and Oct. 31, 2020 renew their credential?
- When will these special driver's license and state ID renewal appointments be made available?
- How can customers book a special appointment to renew their driver's license or state ID card?
- Are customers only able to schedule their renewal appointment for their driver's license of state ID card during the restricted hours of 4 p.m. to 7 p.m. through Sept. 30?
- Can customers complete more than one transaction during their driver's license or state ID renewal appointment between 4 and 7 p.m.?
- Can customers schedule a single driver's license or state ID renewal appointment for more than one licensee or ID holder?
- Can customers apply for REAL ID during their driver's license or state ID renewal appointment?
- Starting Oct. 1, 2020, can a customer receive a ticket for their expired credential?
- When will branch offices reopen to the public?
- Will branch offices be open for walk-ins and all appointment types?
- How can I make an appointment?
- What are the five transaction types that can be scheduled by appointment and completed in a Secretary of State office?
- What types of driver's license and state identification card transactions are permitted to be completed by appointment now that branch offices have reopened?
- What types of title transfers are permitted to be completed by appointment now that branch offices have reopened?
- What types of testing may be scheduled by appointment now that branch offices have reopened?
- What types of seasonal vehicle renewals may be completed by appointment now that branch offices have reopened?
- Are commercial driver's license (CDL) renewals and medical endorsements included among the options for an appointment?
- What happens if the transaction I need to complete is not included as an option among the types of appointments available?
- Will appointments for notarization of redistricting commission applications be honored now that branch offices have reopened?
- What is being done to keep customers and staff safe now that branch offices have reopened?
- What should I do to prepare for my branch office appointment now that branch offices have reopened?
- What should I do when I arrive for my appointment at a branch office?
- Will customers be charged late fees during appointment-only operations?
- Why were customers charged late fees between Oct. 1 and Oct. 27, 2020?
- How can customers request a refund if they were charged a late fee between Oct. 1 and Oct. 27, 2020?
- Has the Department resumed accepting and processing transactions by mail?
- Are self-service stations open for use?
- What should I do if I cannot get an appointment to complete my transaction before the expiration date?
- What should I do if my expired SOS credential was extended under Public Acts 127, 128, and 129 but I could not get an appointment before Sept. 30?
- My driver's license/state identification card expired on or after Mar. 1 and I cannot renew online or by mail. When do I need to renew my credential?
- Can voters who have already cast their absentee voter ballot early change their vote?
- Where can I find out more about early voting by absentee voter ballot?
- How can Michigan residents without a Michigan state ID card or driver's license register to vote?
- Is campaign paraphernalia permitted for in person voting?
- Is in-person driver's education and motorcycle training permitted?
- How can I obtain a temporary license plate now that branch offices have reopened?
- Can I still get a ticket now that branch offices have reopened?
- Are reinstatement hearings and driver assessments affected by the branch offices reopening?
- How will vehicle dealer transactions be processed now that branch offices have reopened?
- How will the inability to renew a driver's license or temporary license plates in person impact interstate travel?
- Have services for out-of-state residents resumed?
- How can I apply for a disability parking placard or disability parking placard renewal during appointment-only operations?
- What types of watercraft transactions are permitted to be completed by appointment now that branch offices have reopened?
- Will the reopening of branch offices impact the REAL ID compliance deadline?
- How will the inability to renew a driver's license in-person impact air travel and Transportation Security Administration (TSA) requirements?
- Will local elections still be held during the coronavirus outbreak?
- I renewed my watercraft and haven't received the registration/decals. When will I receive them?
- Is virtual driver's education classroom learning permitted?
- If my registration is renewed on system but I haven't received it yet, can I still use my boat or will I be ticketed?
- What options are available to quarantined or hospitalized voters who would like to vote in the November General Election?
- Is behind-the-wheel driver's education training permitted?
- How can quarantined or hospitalized voters return their absentee ballot to their local clerk?
- Can on-the-bike instruction for motorcycle education resume?
- Is a voter required to personally return their own absentee ballot or may another permitted individual do so on their behalf?
- Is a voter required to personally return their own absentee ballot or may another permitted individual do so on their behalf?
- I took online Segment 1 class in March or April, and now must conduct Behind the wheel training. What do I have to do?
- Can voters track when their absentee ballot is mailed and received?
- My temporary instruction permit or permit for parent-assisted experience is about to expire. What should I do?
- What options are available to quarantined or hospitalized voters if they do not receive their requested absentee ballot within a reasonable amount of time prior to Nov. 3?
- Can eligible Michigan citizens who are quarantined or hospitalized register to vote in the Nov. 3 election online or by mail?
- If a voter has a condition that makes it challenging for them to complete their absentee ballot independently, can another individual assist them in filling out their ballot on their behalf?
- What is the guidance in the event of an emergency if a voter is hospitalized or forced to quarantine before they have the opportunity to vote?
- As the risk of COVID-19 is still imminent, how can voters safely participate in the General Election on Nov. 3?
- Will precinct polling locations still be open for those who prefer to vote in person?
- When is the deadline to request an absentee ballot?
- When is the deadline to register to vote in the Nov. 3 election?
- Can eligible citizens register to vote on Nov. 3 at a Secretary of State branch office?
- How can voters ensure their registration is up to date before the General Election without an appointment to change their address at a Secretary of State branch office?
- How is the state ensuring the security of same-day voter registration?
- Are voters required to vote absentee?
- Will all those who have signed up to be on the permanent absentee voting list automatically receive an absentee ballot for the Nov. 3 election?
- When will absentee ballots be mailed to voters?
- How can voters return their absentee ballot to ensure it is received and tabulated on Election Day?
- What should voters do if they have not received their absentee ballot by mail before Election Day?
- What happens if the signature on a voter's absentee ballot does not match the signature on their voter file?
- How can voters return an absentee ballot application received for someone who no longer resides at the provided mailing address on Election Day?
- Are voters required to wear a face mask to cast their vote in person at their precinct polling location in the upcoming Nov. 3 General Election?
- What must voters bring with them to the polls in order to vote?
- Are voters required to present their driver's license or state identification card in order to vote in person?
- Are 'ballot selfies' permitted for voters participating in the General Election?
- Will the ballot for the General Election be a straight-ticket, or can voters vote for candidates of more than one political party?
- How is MDOS ensuring election security and integrity for the Nov. 3 General Election?
- As many election workers are older and may be more vulnerable to contracting COVID-19, how will the Department ensure all jurisdictions have sufficient election workers?
- How is MDOS ensuring the safety of voters, clerks, and election workers for the General Election?
