What types of driver's license and state identification card transactions are permitted to be completed by appointment when branch offices reopen?

Upon reopening, the following transaction types for driver’s license and state identification cards may be completed in a Secretary of State branch office by appointment: 

First-time commercial driver’s license (CDL) license issuance
CDL endorsements (such as Hazmat) issuance
Issuance of first-time driver’s license or state ID card
Renewal or replacement of CDL, enhanced driver’s licenses/ID cards (EDL), permits
Renewal or replacement for customers turning 21 or drivers requiring a new photo 

All other driver’s license renewals or replacements must be completed online at Michigan.gov/SOS or by mail. 

Last updated: Aug. 7, 2020