How can I track my transaction if I submitted my information and payment by mail?

Customers who submitted payment along with their transaction by mail may monitor the status of their request by monitoring the bank account from which they submitted payment. Once a transaction has been processed, the payment will show as being withdrawn in the account. From this point, customers should allow 30 days to receive their requested document in the mail. 

As a result of delays experienced at some U.S. Postal Service facilities, customers awaiting the delivery of license plates, vehicle registration tabs, driver's licenses, state ID cards, and other credentials by mail are cautioned to allow extra time for the delivery of their product. 

Customers may track processing of their license or ID by creating or logging into their online account


Last updated: April 1, 2021