Statement from Secretary of State Jocelyn Benson on the passage of bills waiving late fees, supporting walk-up services

Service DrivenJULY 15, 2021

"I'm proud that with unanimous bipartisan support, the state Senate has enacted legislation with our amended language that endorses and codifies our current service-driven operations in branch offices throughout the state. Under our model, we ensure Michiganders who visit our offices are in and out in an average of just 20 minutes. Residents are able to schedule their visits ahead of time or walk up to an office and be seen right away if there is an immediate opening, or schedule a time to be seen later in the day or the following day.

I am also glad that the amended legislation adopted today reflects our recommendations and incorporated language to waive late fees and extend expirations on a rolling basis so that they do not all come due on the same day.

But we've still got work to do - together - to make government work for everyone. In the coming months, we have plans to continue to increase our capacity to provide more options for residents and motorists to receive the convenient, efficient and equitable service that Michiganders deserve."

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