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Secretary of State services
Do I need to call to confirm my office visit if I scheduled online?
You don't need to call to confirm your office visit if you scheduled online. We appreciate you saving that call for residents who need assistance with other issues.
At the time of scheduling your visit, we will send an email to the address you provide that will confirm the date, time, and location of your visit, as well as the transaction you need to complete. We strongly encourage you to add your visit to your calendar and this email includes an option to automatically do so.
Unless you unsubscribe from our emails, closer to your visit you will receive an additional email reminder confirming the details of your visit. If you can't locate your email reminder in your inbox, we recommend checking the spam or junk folders of your email account. Whether or not you get a reminder, you should still plan come to the branch at the time of your appointment for service.
Last updated Aug. 5, 2021
Do I need to wear a mask when I visit a Secretary of State office?
Masks at Secretary of State offices are welcomed but not required as of March 3, 2022. To help ensure the continued well-being of staff and visitors, social distancing and cleaning and sanitation protocols that have been in place in the department’s offices throughout the pandemic will still be utilized.
Last updated Mar. 3, 2021
How do I confirm, cancel, or reschedule an office visit?
When scheduling your visit online, you must select the green “Submit” button after entering in your information. Once the visit has been confirmed, a message will display on the next page and a confirmation email will automatically be sent to the email address used to book your visit.
The confirmation email also includes the option to cancel or reschedule the visit. To cancel or reschedule, select the link at the bottom of the email.
Visits are canceled if they are made with an invalid email address, or if the same person has made duplicate reservations.
You will also have the option to cancel or reschedule through a reminder text message.
If you cannot locate your confirmation email, it is recommended that you search your inbox for an email from Noreply-CARS@Michigan.gov. Be sure to also check the junk or spam folders of your email account. If you still cannot locate your confirmation email, you can use the Find Visit form to manage your appointment online.
How can I schedule an office visit?
We recommend scheduling a visit, so you can be served on time and be back on your way in about 20 minutes. When you schedule a visit, the system will walk you through everything you need to bring with you for your transaction, helping you to avoid having to make a return visit.
Visits may be scheduled up to six months in advance. To schedule your visit, visit Online Services or call 888-SOS-MICH (888-767-6424).
If you’re unable to schedule a visit, you can stop by an office and staff will serve you if there is availability, invite you to wait or return for the next opening the same day, or assist you in scheduling a visit convenient for you, often for the next day.
TIP: Scheduling your visit is the best way to minimize your time in the office.
How do I set up an account to access Secretary of State services online?
Many Secretary of State transactions can now be completed online. Once your customer account is set up, you can go online to renew or replace your driver's license, state ID, or vehicle registration, request a duplicate title, track credentials you have ordered by mail, and more.
Follow these steps to set up your customer account:
- Visit our website and select Online Services. Then, select the transaction you need to complete.
- You will be redirected to a new page to set up your MiLogin account.
- Select the sign-up button and follow the prompts to set up your account. You will need to provide a unique and verifiable email address during the sign-up process.
- Your email address will be confirmed by sending a "one-time password" (OTP) to the provided address. You will have to enter the OTP during the sign-up process, so make sure you have a unique and valid email address.
- Enter your OTP and follow the prompts to finish setting up your account.
If you already have a MiLogin account, visit our website and select Online Services to access your Secretary of State account online.
What hours are Secretary of State offices open?
All Secretary of State offices are open from:
- 9 a.m. to 5 p.m. Eastern Time (8 a.m. - 4 p.m. Central Time) on Monday, Tuesday, Thursday, and Friday.
- 11 a.m. to 7 p.m. Eastern Time (10 a.m. to 6 p.m. Central Time) on Wednesdays.
Some offices may close for lunch or may only be open on certain weekdays. All offices are closed on state holidays. For more information about offices, schedule an office visit.
Last updated: Aug. 8, 2022
What is the deadline for converting a license or ID to REAL ID?
Beginning May 7, 2025, all Michigan residents will need to present a REAL ID-compliant document to fly domestically in the U.S. and to enter certain federal facilities and military bases.
Residents may upgrade their standard driver's license or ID to REAL ID at a Secretary of State office by presenting a birth certificate, valid and unexpired US passport, or another legal presence document along with their current driver's license or state ID.
Enhanced driver's licenses and IDs are already REAL ID-compliant.
To learn more about REAL ID requirements, visit Michigan.gov/REALID.
Last updated Dec. 5, 2022
What should I do if I cannot access my online account?
If you can't log into your online account through MiLogin, check to ensure your username and password have been entered correctly. After entering your password incorrectly three or more times, your account will be locked for 30 minutes. Additionally, your account will automatically be disabled if you have not logged in for 18 months.
If your account doesn't unlock after 30 minutes or you aren't able to log into your account for another reason, call 888-SOS-MICH (888-767-6424) for assistance.
Last updated Aug. 5, 2021
What should I do if I cannot renew my license, ID, permit, or tabs before they expire?
Most driver's licenses, state IDs, and vehicle registration tabs can be renewed online, at 160 self-service stations, or by mail. Vehicle registration tabs can be renewed and printed instantly at any self-service station.
Additionally, in accordance with a recent change in state law, expirations have been extended for vehicle registrations, driver's licenses, state IDs, and permits expiring between March 31 and Aug. 1, 2021. Residents whose credentials expired during this time have four months (120 days) from the original expiration date (usually their birthday) to renew. Late fees will be waived upon renewal and can be refunded retroactively upon request to those who paid them.
Last updated: Mar. 28, 2022
What should I do if my license or ID has not yet arrived the mail?
Once payment for your order has been cashed, we recommend that you allow 30 days for your credential to arrive by mail. You can track the process of your order online through your Secretary of State account.
If you’re still waiting to receive your credential in the mail, please log into your Secretary of State account online to make sure your residential and/or mailing address is correct before contacting our office for assistance.
Last updated: Mar. 28, 2022
Will I be charged a late fee if I don’t renew my credential before the expiration?
Per state law, our department is required to charge a fee for renewing a standard or enhanced driver’s license or vehicle registration after its expiration or if transferring a vehicle title more than 15 days following its sale.
Last updated: Mar. 28, 2022