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Driver education and testing businesses
Approved testing businesses and examiners can access tools, resources, and industry bulletins through their CARS e-Services account. Instructions for setting up an account are available under Forms and publications.
Driver testing businesses (Choose tab)
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Resources
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Forms
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CARS e-Services business management
Examiners are required to periodically submit the following forms to the Driver Education & Testing Section:
Medical Examination Report (DES-N05)
Medical Examiner’s Certificate (MCSA-5876) for CDL examiners
Live Scan Fingerprint Background Check Request form (completed by an approved Michigan State Police live scan vendor). Please email the MDOS-drivertesting@michigan.gov to obtain the current form.
Upon establishing a CARS e-Services account, reference the following materials to access and manage your account:
- Driver testing business CARS e-Services account manager instructions
- Driver testing business CARS e-Services examiner account instructions
- Scheduling an automobile skills test in e-Services
- Scheduling a motorcycle skills test in e-Services
- Edit details in e-Services
- Canceling a test in e-Services
- Entering test results in e-Services
- View completion receipts in e-Services
- Driver testing business CARS e-Services FAQs
- Locate a driver testing business test site
Administrative actions and regulation
State law gives the Michigan Department of State the authority to deny, suspend, or revoke a license or certification if the licensee or applicant has not complied with the provisions of the acts or rules that regulate the industry. Driver testing businesses, and examiners may receive a written warning, be placed on probation, be fined, or have their license suspended if the actions cannot be resolved.
Filing a complaint
Before filing a complaint, try to resolve the problem with the driver testing business or examiner. If the problem cannot be resolved after speaking with the proper authority, submit a Statement of Complaint (if the complaint involves a driver testing business or examiner). Complaints may only be submitted by mail, fax, or email.
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Contact information
Michigan Department of State
Driver Education and Testing Section
430 West Allegan Street, 3rd Floor
Lansing, Michigan 48918Driver Testing
Email: MDOS-Drivertesting@Michigan.govPhone: 517-241-6850
Fax: 517-335-3155
CARS e-Services account setup
- BDIC Instructions new Account Managers Download
- BDIC Instructions new users Download
- CARS e-Services Account Setup - Driver Testing Business Instructions - New Account Managers Download
- CARS e-Services Account Setup - Driver Testing Business Instructions - New Users Download
- MiREP new Account Managers Instructions Download
- MiREP new Users Instructions Download
- Driver Education Provider Instructions new Account Manager Download
- Driver Education Provider Instructions New Users Download
- Driver Education Instructor Instructions Download