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Driver education and testing businesses

Approved testing businesses and examiners can access tools, resources, and industry bulletins through their CARS e-Services account. Instructions for setting up an account are available under Forms and publications.


Driver testing businesses (Choose tab)

Administrative actions and regulation

State law gives the Michigan Department of State the authority to deny, suspend, or revoke a license or certification if the licensee or applicant has not complied with the provisions of the acts or rules that regulate the industry. Driver testing businesses, and examiners may receive a written warning, be placed on probation, be fined, or have their license suspended if the actions cannot be resolved.


Filing a complaint

Before filing a complaint, try to resolve the problem with the driver testing business or examiner. If the problem cannot be resolved after speaking with the proper authority, submit a Statement of Complaint (if the complaint involves a driver testing business or examiner). Complaints may only be submitted by mail, fax, or email.

Statement of complaint


  • Michigan Department of State
    Driver Education and Testing Section
    430 West Allegan Street, 3rd Floor
    Lansing, Michigan 48918

    Driver Testing

    Phone: 517-241-6850
    Fax: 517-335-3155





CARS e-Services account setup