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Driver education and testing businesses
Approved testing businesses and examiners can access tools, resources, and industry bulletins through their CARS e-Services account. Instructions for setting up an account are available under Forms and publications.
Driver testing businesses (Choose tab)
CARS e-Services business management
Examiners are required to periodically submit the following forms to the Driver Education & Testing Section:
Medical Examination Report (DES-N05)
Medical Examiner’s Certificate (MCSA-5876) for CDL examiners
Live Scan Fingerprint Background Check Request form (completed by an approved Michigan State Police live scan vendor). Please email the MDOSemail@example.com to obtain the current form.
Upon establishing a CARS e-Services account, reference the following materials to access and manage your account:
- Driver testing business CARS e-Services account manager instructions
- Driver testing business CARS e-Services examiner account instructions
- Scheduling an automobile skills test in e-Services
- Scheduling a motorcycle skills test in e-Services
- Edit details in e-Services
- Canceling a test in e-Services
- Entering test results in e-Services
- View completion receipts in e-Services
- Driver testing business CARS e-Services FAQs
- Locate a driver testing business test site
Administrative actions and regulation
State law gives the Michigan Department of State the authority to deny, suspend, or revoke a license or certification if the licensee or applicant has not complied with the provisions of the acts or rules that regulate the industry. Driver testing businesses, and examiners may receive a written warning, be placed on probation, be fined, or have their license suspended if the actions cannot be resolved.
Filing a complaint
Before filing a complaint, try to resolve the problem with the driver testing business or examiner. If the problem cannot be resolved after speaking with the proper authority, submit a Statement of Complaint (if the complaint involves a driver testing business or examiner). Complaints may only be submitted by mail, fax, or email.
Michigan Department of State
Driver Education and Testing Section
430 West Allegan Street, 3rd Floor
Lansing, Michigan 48918
CARS e-Services account setup
- BDIC Instructions new Account Managers Download
- BDIC Instructions new users Download
- CARS e-Services Account Setup - Driver Testing Business Instructions - New Account Managers Download
- CARS e-Services Account Setup - Driver Testing Business Instructions - New Users Download
- MiREP new Account Managers Instructions Download
- MiREP new Users Instructions Download
- Driver Education Provider Instructions new Account Manager Download
- Driver Education Provider Instructions New Users Download
- Driver Education Instructor Instructions Download