Welcome to the Talent Investment Agency (TIA)
Where Talent & Business Connect
TIA is the agency that combines Michigan Unemployment Insurance and Workforce Development, and is responsible for their activities. Businesses need a talented workforce. Workers need the right skills to compete for available jobs. TIA programs are focused on job preparedness, career-based education, worker training, employment assistance and unemployment insurance.
NEW LOGIN PROCEDURE STARTED ON NOVEMBER 18, 2018
Now you can create a MILogin for Citizens account to access your unemployment account through the Michigan Web Account Manager (MiWAM) and your jobseeker account through Pure Michigan Talent
Unemployment Insurance Customer Service Locations Hours of Operation
Local offices in Detroit, Grand Rapids, Lansing, Saginaw
Monday - Tuesday: 7 AM to 6 PM
Wednesday: 7 AM to 5 PM
Thursday - Friday: 8 AM to 5 PM
All other local offices - Benton Harbor, Gaylord, Kalamazoo, Marquette, Mt. Clemens, Muskegon, Sault Ste. Marie, Traverse City
Monday - Friday: 8 AM to 5 PM
Toll-free customer service line 1-866-500-0017
Due to increased customer traffic, you may experience extended hold times on our telephone system.
Monday - Wednesday: 7 AM to 6 PM
Thursday - Friday: 7 AM to 5 PM
Here at the Talent Investment Agency, we work together as a team to deliver superior service to our customers. James Taylor, Veteran Career Advisor in TIA’s Veterans Employment Services Division, recently truly exemplified the highest level of teamwork to find innovative solutions for one of our customers in the Upper Peninsula.
TIA’s Veterans Employment Services Veteran Career Advisors aid eligible veterans and spouses, who have severe barriers to employment, by providing direct services that enable them to be competitive in the labor market. They also perform outreach and help promote community and employer support for employment and training opportunities, including apprenticeship and on-the-job training, as well as referring veterans to the right person, program, or agency they may need.
The state of Michigan received two awards for excellence in information technology at the annual awards ceremony for the National Association of State Chief Information Officers (NASCIO) in San Diego, Calif.
The Michigan Education and Career Pathfinder tool took the top spot in the Digital Government: Government to Citizen category, and Mi Bridges: Helping Michigan Citizens Every Step of the Way took first place in the Information Communications Technology Innovations category.
The Talent Development Liaisons (TDLs) are responsible for engaging employers and educators to comprehensively address talent needs focused on mid- and long-term development skill gaps in key industries in each region statewide.
Request a TIA Speaker
The Talent Investment Agency supports business growth and a diverse skilled workforce through strategic partnerships by ensuring that citizens are well-informed of the impact of our programs and services. To facilitate that mission, our Communications Office provides face-to-face interaction with organizations that want to learn more about the programs and services of this agency.
Speakers Available for:
Workshops | Staff Trainings | Events
Special Engagements | Program Information
Jobs in Michigan
- Pure Michigan Talent Connect
Pure Michigan Talent Connect is your launch pad for new jobs, careers and talent. It is an online marketplace connecting Michigan's job seekers and employers, and serves as a central hub linking all public and private stakeholders who support Michigan's workforce. Pure Michigan Talent Connect serves as the state's labor exchange system.
- Workforce Development
The Workforce Development Agency (WDA) promotes a flexible, innovative, and effective workforce system within the State of Michigan. To accomplish this, the WDA supports a demand driven workforce system, assists the structurally unemployed with financial independence, advocates for the integration of workforce development into the K-12 school system, and supports the alignment of workforce development with economic development efforts.
- Unemployment Insurance
The Unemployment Insurance Agency (UIA) operates Michigan's unemployment insurance program which collects unemployment taxes from employers and provides temporary income for workers who are unemployed through no fault of their own. UIA offers online services to customers through the Michigan Web Account Manager (MiWAM).
- TIA-UI Moves in With Michigan Works!
Unemployment Insurance office co-locates with UPWARD Talent Council in Hancock
- Talent Investment Agency awards $1.5 million to four adult education programs
Grant funds will assist adults over age 23 with obtaining a high school diploma and placement in career training programs
- Talent Investment Agency's Michigan Advanced Technician Training (MAT2) Program gains new management partner
German American Chamber of Commerce chosen to transition state’s successful apprenticeship program to industry-led program, promoting growth and further success