What's New

  • All Unemployment Insurance offices will be closed in observance of Memorial Day, Monday, May 27.

    Due to the holiday, please allow a two to three-day delay before your benefit payment is deposited to your financial institution or loaded onto your debit card.

    ·  You can still file your unemployment claim online through MiWAM. 

    ·  If you need to certify for benefits you can do so online with MiWAM or by phone 1-866-638-3993. 


    On Friday, June 14, 2019, hours of operation for UI customer service phone lines will be 8:00 am to 12:00 p.m. Telephone customer service will be unavailable from 12 noon to 5 p.m. due to system updates and testing.

    During the telephone downtime, you may still contact us for service in the following ways:

    • Send a web notice via your MiWAM account.

    • Visit us in person at one of 13 Unemployment Insurance Local Offices around the state.

    System Testing Date/Time: Friday, June 14, 2019; 12:00 p.m. to 5:00 p.m.

    Impacted Service: Customer service by telephone

  • New Lansing Local Office 

    Visit us at our new Unemployment Insurance office, located at 5217 Perry Robinson Circle,  Lansing MI.


    Planning A Work Search

    FAQ - What is a Monetary Determination?

    FAQ - What information do I need to file an unemployment claim?

  • New Login process to access your MiWAM account

    MILogin is a new single sign on system that connects your unemployment account through the Michigan Web Account Manager (MiWAM) and your jobseeker account through Pure Michigan Talent Connect (PMTC). You must create a MILogin account before you can create or access your MiWAM account. If you have already created a MILogin account through another department, you simply need to log in and link your MiWAM account before you can access your MiWAM account. Visit our MILogin page for a user guide and tutorials on how to set up your account or how to associate your MILogin and MiWAM accounts.

    Click HERE for other available options for filing for benefits, claiming weeks of benefits, responding to fact-finding requests or registering for work.

  • Extended Disaster Unemployment Assistance Available for People Unemployed Due to Hurricanes Irma or Maria in 2017

    Individuals who have exhausted Disaster Unemployment Assistance (DUA) may be eligible for up to 26 weeks of additional benefits. This includes individuals who have relocated to Michigan or other states.

    To file for extended DUA in Puerto Rico, interstate claimants should contact the Puerto Rico Department of Labor at (787) 945-7898, Monday through Friday, from 8:00am to 4:30pm or visit https://www.trabajo.pr.gov/ . The deadline for filing for extended DUA in Puerto Rico has been extended to May 24, 2019.

    To file for extended DUA in the U.S. Virgin Islands, interstate claimants should contact the Virgin Islands Department of Labor (VIDOL) at (340) 715-5712 Monday through Friday, from 8:00am to 4:00pm or visit the VIDOL website at http://www.vidol.gov/unemployment-insurance/. The deadline for filing for extended DUA in the U.S. Virgin Islands will be 60 days from the date of announcement of the availability of extended DUA, which is expected to occur on March 25, 2019.