All Unemployment Insurance offices will be closed in observance of Memorial Day, Monday, May 27.
Due to the holiday, please allow a two to three-day delay before your benefit payment is deposited to your financial institution or loaded onto your debit card.
· You can still file your unemployment claim online through MiWAM.
· If you need to certify for benefits you can do so online with MiWAM or by phone 1-866-638-3993.
On Friday, June 14, 2019, hours of operation for UI customer service phone lines will be 8:00 am to 12:00 p.m. Telephone customer service will be unavailable from 12 noon to 5 p.m. due to system updates and testing.
During the telephone downtime, you may still contact us for service in the following ways:
• Send a web notice via your MiWAM account.
• Visit us in person at one of 13 Unemployment Insurance Local Offices around the state.
System Testing Date/Time: Friday, June 14, 2019; 12:00 p.m. to 5:00 p.m.
Impacted Service: Customer service by telephone
New Lansing Local Office
Planning A Work Search
FAQ - What is a Monetary Determination?
FAQ - What information do I need to file an unemployment claim?
Individuals who have exhausted Disaster Unemployment Assistance (DUA) may be eligible for up to 26 weeks of additional benefits. This includes individuals who have relocated to Michigan or other states.
To file for extended DUA in Puerto Rico, interstate claimants should contact the Puerto Rico Department of Labor at (787) 945-7898, Monday through Friday, from 8:00am to 4:30pm or visit https://www.trabajo.pr.gov/ . The deadline for filing for extended DUA in Puerto Rico has been extended to May 24, 2019.
To file for extended DUA in the U.S. Virgin Islands, interstate claimants should contact the Virgin Islands Department of Labor (VIDOL) at (340) 715-5712 Monday through Friday, from 8:00am to 4:00pm or visit the VIDOL website at http://www.vidol.gov/unemployment-insurance/. The deadline for filing for extended DUA in the U.S. Virgin Islands will be 60 days from the date of announcement of the availability of extended DUA, which is expected to occur on March 25, 2019.
- What You Should Know When Claiming Benefits
- Eligibility Requirements
- Information needed to file a claim
- The Michigan Web Account Manager (MiWAM)
- A Handbook for Unemployed Workers - Unemployment Benefits in Michigan
- Career Opportunities
- UIA 1251 Online Claim Filing Kit
- Fact Sheet 166 - Protecting Unemployment Benefits from Identity Theft
- New Address for Employee Wage Garnishment Payments (8/2017)
- UI Employer Services Brochure
- Office of Employer Ombudsman
- About Unemployment Insurance
- Manage Your Tax Account
- Employer Handbook (November 2014)
- Taxes & Tax Credits
- Michigan Unemployment Tax Credit
- Taxable Wage Base
- Work Opportunity Tax Credit Program
- State Information Data Exchange System (SIDES) E-Response
- Notice to Employers and Claimants Concerning Medical Marijuana
- Work Share Program
- Employer Webcasts
- Client Level Reporting Toolkit for Professional Employer Organizations
- Legislative Information
- State of Michigan Business Taxes Registration Booklet, Form 518
- Employer eRegistration
- Fact Sheet 167 - Protecting your Business and Employees from Identity Theft
- New Lien Process and Recording Fees