Unemployment Insurance Local Offices - Need Help?

Unemployment Insurance Local Offices

Unemployment Insurance Local Offices resolve customer problems and provide access to automated resources. They are open various hours (Eastern time) weekdays, except these state holidays:

New Year's Day; Martin Luther King, Jr.'s Birthday; President's Day; Memorial Day; Independence Day; Labor Day; Veterans' Day; Election Day (only in years of gubernatorial or presidential elections); Thanksgiving; Friday after Thanksgiving; Christmas Eve; Christmas; and New Year's Eve.

In the event a listed holiday falls on a weekend, please call 1-866-500-0017 to learn if state offices are open before going to your Unemployment Insurance Local Offices. 

Local Offices provide:

  • Telephones and computers for the convenience of customers who may not have access to a computer or telephone to file their claim.
  • In-person help for problems with claims
  • A presence in the community that includes, on request, presentations about unemployment insurance services to employer, business, labor, and community groups

 

If you are going to file an unemployment claim at the Unemployment Insurance Local Offices, please bring:

  • Your Social Security Number, your Driver's License Number or State Identification or your MARVIN PIN (if you have one)
  • If you are not a U.S. citizen or national, you will need your Alien Registration Number and the expiration date of your work authorization.
  • Names and addresses of employers you have worked for in the past 18 months including quarterly gross earnings and the last date of employment with each.

 

Unemployment Insurance Local Offices: 

Benton Harbor - 401 8th St., Benton Harbor, MI 49022
Mon-Fri 8 AM - 5 PM

Detroit - 3024 W. Grand Blvd., Suite L-385, Detroit, MI 48202 
Mon-Tues 7 AM - 6 PM,  Wed 7 AM - 5 PM, Thurs - Fri 8 AM- 5PM

Gaylord - 931 Otsego Avenue, Gaylord, MI 49735
Mon-Fri 8 AM - 5 PM

Grand Rapids - 3391 Plainfield NE, Grand Rapids, MI 49525
Mon-Tues 7 AM - 6 PM,  Wed 7 AM - 5 PM, Thurs - Fri 8 AM- 5PM

Kalamazoo - 1601 South Burdick St., Kalamazoo, MI 49001
Mon-Fri 8 AM - 5 PM

Lansing - 5015 S. Cedar St., Lansing, MI 48910
Mon-Tues 7 AM - 6 PM,  Wed 7 AM - 5 PM, Thurs - Fri 8 AM- 5PM

Marquette - 1498 O'Dovero Dr., Ste 2, Marquette, MI 49855
Mon-Fri 8 AM - 5 PM

Mt. Clemens - 21885 Dunham Rd., Suite 9, Clinton Twp., MI 48036
Mon-Fri 8 AM - 5 PM

Muskegon - 2700 Baker St., Muskegon Heights, MI 49444
Mon-Fri 8 AM - 5 PM

Saginaw- 4901 Towne Center Road, Suite 103, Saginaw, MI 48604
Mon-Tues 7 AM - 6 PM,  Wed 7 AM - 5 PM, Thurs - Fri 8 AM- 5PM

Sault Ste. Marie - 1118 East Easterday Ave., Sault Ste. Marie, MI 49783
Mon-Fri 8 AM - 5 PM

Traverse City - 1209 South Garfield Avenue, Suite C, Traverse City, MI 49686
Mon-Fri 8 AM - 5 PM

 

If you need help, please call one of our toll-free hotlines:

UNEMPLOYED WORKERS WITH QUESTIONS - If you are an unemployed worker with questions, please call our toll-free hotline - 1-866-500-0017 during the hours below:

Monday through Wednesday - 7 a.m. to 6 p.m. ; Thursday through Friday - 7 a.m. to 5 p.m.


We are closed during the following holidays- 2018

Monday, January 1, 2018                       New Year's Day

Monday, January 15, 2018                     Martin Luther King Jr Day

Monday, February 19, 2018                   President's Day

Monday, May 28, 2018                           Memorial Day

Wednesday, July 4, 2018                       Independence Day

Monday, September 3, 2018                  Labor Day

Tuesday, November 6, 2018                  Election Day

Monday, November 12, 2018                 Veterans Day

Thursday, November 22, 2018              Thanksgiving Eve

Friday, November 23, 2018                   Thanksgiving Day

Monday, December 24, 2018                 Christmas Eve

Tuesday, December 25, 2018                Christmas Day

Monday, December 31, 2018                 New Year's Eve

We are closed during the following holidays- 2019

Tuesday, January 1, 2019                       New Year's Day

Monday, January 21, 2019                      Martin Luther King Jr Day

Monday, February 18, 2019                    President's Day

Monday, May 27, 2019                            Memorial Day

Thursday, July 4, 2019                            Independence Day

Monday, September 2, 2019                   Labor Day

Monday, November 11, 2019                  Veterans Day

Thursday, November 28, 2019               Thanksgiving Eve

Friday, November 29, 2019                    Thanksgiving Day

Tuesday, December 24, 2019                Christmas Eve

Wednesday, December 25, 2019           Christmas Day

Tuesday, December 31, 2019                New Year's Eve

 

EMPLOYERS WITH QUESTIONS - If you are an employer customer with questions, please call one of our toll-free hotlines during the hours below:

  • Office of Employer Ombudsman (OEO), 1-855-4UIAOEO (1-855-484-2636)

    8:30 a.m. to 4:30 p.m. weekdays 
  • OEO@michigan.gov