Workforce Development

  • TIA-WD

    The Talent Investment Agency -Workforce Development (TIA-WD) vision is to promote a flexible, innovative, and effective workforce system within the State of Michigan. To accomplish this, the TIA-WD supports a demand driven workforce system, assists the structurally unemployed with financial independence, advocates for the integration of workforce development into the K-12 school system, and supports the alignment of workforce development with economic development efforts.

  • link to Pure Michigan Talent Connect, Your launch pad for new jobs, careers, and talent

What's New

  • MILogin


    On November 18, 2018, the Unemployment Insurance system via the Michigan Web Account Manager (MiWAM) and Pure Michigan Talent Connect (PMTC) aligned with the existing MILogin for Citizens single sign-on platform to provide a seamless login experience and provide UI claimants a quick overview of claim information.

    We are experiencing extended hold times on our telephone system due to increased customer traffic.

    Click HERE for alternative methods of filing for benefits, claiming weeks of benefits, responding to fact-finding requests or registering for work.

    Visit our MILogin page for more information, service location and hours → 

    Unemployment Insurance Customer Service Locations Hours of Operation

     Local offices in Detroit, Grand Rapids, Lansing, Saginaw

     Monday - Tuesday: 7 AM to 6 PM
     Wednesday: 7 AM to 5 PM
     Thursday - Friday: 8 AM to 5 PM

     All other local offices - Benton Harbor, Gaylord, Kalamazoo, Marquette, Mt. Clemens, Muskegon, Sault Ste. Marie, Traverse City

     Monday - Friday: 8 AM to 5 PM

     Toll-free customer service line 1-866-500-0017

     Monday - Wednesday: 7 AM to 6 PM
     Thursday - Friday: 7 AM to 5 PM


  • Talent Development Liaisons

    The Talent Development Liaisons (TDLs) are responsible for engaging employers and educators to comprehensively address talent needs focused on mid- and long-term development skill gaps in key industries in each region statewide.

  • Going PRO Talent Fund

    Have you heard? The Skilled Trades Training Fund (STTF) is getting a name change.  Through Public Act 260, signed by Governor Snyder on June 27, 2018, STTF was codified to become the Going PRO Talent Fund (the Talent Fund).  Even with a new identity, the Going PRO Talent Fund remains one of the most powerful tools in Michigan’s toolkit to address in-demand skill growth and employer talent needs.  Talent Fund awards made through the local Michigan Works! agencies assist Michigan businesses to train, develop and retain current and newly hired employees.