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Office of Technical Complaints

The Office of Technical Complaints responds to technical complaints filed by appointing authorities, employees, applicants, and bargaining unit representatives who are dissatisfied with staff decisions in the areas of classification, selection, appointments and requests to approve disbursements for personal services outside the classified service.

 

TECHNICAL CLASSIFICATION AND QUALIFICATION COMPLAINTS

Civil Service Commission staff or authorized appointing authorities make technical decisions regarding (1) classifying a position in the classified service or (2) determining the qualifications and fitness of a candidate for a position in the classified service. Appointing authorities, employees, and applicants may file written technical complaints that a technical decision (1) violated Article 11, Section 5, of the Michigan Constitution, (2) violated a civil service rule or regulation, or (3) was arbitrary and capricious.

 

A technical complaint must be filed with the Civil Service Commission within 14 calendar days after the mailing date to the complainant of the technical decision. The complainant must file their complaint using the appropriate subject matter complaint form.

 

If the complaint is not administratively dismissed, the complaint will be assigned to a Technical Review Officer (TRO) to conduct a technical review. The TRO shall conduct a new review of all submissions and decide the matter based on the submissions, departmental records, civil service rules and regulations and technical expertise.

 

The TRO shall issue a final Technical Review Decision. An interested party in the technical review proceeding may file an application for leave to appeal to the Civil Service Commission within 28 calendar days after the date of a final Technical Review Decision in a classification matter. A Technical Review Decision in a qualification matter represents the final decision of the Civil Service Commission.

 

Further information on the technical classification and qualification complaint processes can be obtained from the following sources:

Rules and Regulations
Rule 4-3: Appeals
Rule 8-3: Technical Complaints
Regulation 8.02: Technical Classification and Qualification Complaints

 

Forms

  • CS 212a - Technical Classification Complaint
  • CS 212b - Technical Qualification Complaint
  • Technical Review Officer

    Kenneth Melaragni
    Chief Technical Review Officer
    Telephone: 517-373-3039
    Email: MelaragniK@mi.gov
    Fax: 517-241-9099

     

    TECHNICAL APPOINTMENT COMPLAINTS

    Technical appointment decisions are the decision of (1) an appointing authority appointing a candidate to a position in the classified service or (2) civil service staff certifying or revoking an appointment to a position in the classified service.

     

    An unsuccessful candidate for appointment to a position in the classified service or an employee or appointing authority whose appointment is revoked may file a technical appointment complaint that the appointment or appointment revocation (1) violated Article 11, Section 5 of the Michigan Constitution, (2) violated a civil service rule or regulation, or (3) was arbitrary and capricious.

     

    A technical complainant may file a technical appointment complaint with the Civil Service Commission using the Technical Appointment Complaint form (CS 212d). Copies of complaints over appointments must be filed with the appointing authority that made the disputed appointment. To be timely, the complaint must be received by the Civil Service Commission within 14 calendar days of the later of the effective date of the technical appointment decision or the mailing date of notice of the decision. If notice of the decision was not sent, a complaint must be filed within 6 months after the effective date of the appointment.

     

    If the complaint is not administratively dismissed, the complaint will be assigned to a Technical Review Officer (TRO) to conduct a technical review. A TRO is not authorized to conduct a hearing, but may meet with the complainant or other interested parties to discuss the complaint. If the complaint raises a genuine issue of material fact that cannot be adequately determined under the technical complaint procedures, the TRO may certify questions of fact to a hearing officer. The hearing officer shall then conduct a hearing and issue a written recommendation on the certified question of fact to the TRO.

     

    The TRO shall review all submissions, including any hearing officer recommendation, and decide the matter based on the submissions, departmental records, civil service rules and regulations, and technical expertise. The TRO shall issue a final Technical Review Decision.

     

    An interested party in the technical review proceeding may file an application for leave to appeal of a final Technical Review Decision to the Civil Service Commission within 28 calendar days after the date of the decision.

     

    Further information on the technical appointment complaint process may be obtained from the following sources:

    Rules and Regulations
    Rule 8-3: Technical Complaints
    Regulation 8.04: Technical Appointment Complaints

     

    Form

  • CS-212d - Technical Appointment Complaint
  • Technical Review Officer

    Kenneth Melaragni
    Chief Technical Review Officer
    Telephone: 517-373-3039
    Email: MelaragniK@mi.gov
    Fax: 517-241-9099

     

    TECHNICAL DISBURSEMENT COMPLAINTS

    Personal services means work performed for the direct benefit of the state by an individual for compensation. The state constitution (Article XI, Section 5) requires the Civil Service Commission to authorize all disbursements for personal services. The legislature oversees the personal services contracts process. This system of checks and balances ensures that expenditures made for such personal services do not exceed authorized amounts and that contractual employees are not unnecessarily replacing classified employees.

     

    Approval Process

    There are two methods for the Civil Service Commission to approve agency requests to disburse funds for personal services: prior approval and preauthorized approval. Initial approvals to disburse funds for personal services are supervised by the Personal Services Review Office.

     

    Review Process

    Any interested party may file a technical disbursement complaint with the Civil Service Commission within 14 calendar days after the date the technical disbursement decision is issued. An interested party is an individual or organization (e.g., a state agency's appointing authority, employee, employee organization, etc.) who participated in the staff review and was directly affected and aggrieved by a technical decision (Filing a complaint with the State Personnel Director, as described in Rule 7-9, is a separate process).

     

    The Technical Review Officer obtains and reviews the entire file from the Personal Services Review Office. The parties may submit additional information. The entire matter is reviewed to determine whether the initial request meets the requirements of any of the following four standards for review:

    Standard A: The services are temporary, intermittent or irregular.

     

    Standard B: The services require specialized, technical, peculiar, or unique skills that are uncommon in the classified service or the appointing authority is unable to recruit qualified candidates.

     

    Standard C: The services require equipment, material, or facilities that the state does not possess and the cost to obtain it would be prohibitive.

     

    Standard D: Obtaining the services through a contract results in significant cost savings over obtaining them in the classified service.

    A decision is issued and the interested parties have 28 calendar days after the date the decision is issued to appeal this decision to the Civil Service Commission. The responsive party to an appeal is the Office of Technical Complaints.

     

    Rules and Regulations

    Rule 7-1: Disbursements for Personal Services Outside the Classified Service
    Rule 8-3: Technical Complaints
    Regulation 7.01: Disbursements for Personal Services Outside the Classified Service
    Regulation 8.03: Technical Disbursement Complaints

    Form

  • CS 212c - Technical Complaint Disbursement for Personal Services Outside the Classified Service (with Instructions)
  • Technical Review Officer

    Kenneth Melaragni
    Chief Technical Review Officer
    Telephone: 517-373-3039
    Email: MelaragniK@mi.gov
    Fax: 517-241-9099

     

    Revised July 8, 2011  

    Related Content
     •  Employment Relations Board - Applicable Rules
     •  Employment Relations Board - About the ERB
     •  Hearings Office
     •  Employment Relations Board - Appeals

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