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Long-Term Care Insurance


Active eligible employees working 32 hours or more per pay period, were given an opportunity to enroll in Prudential LTC insurance without medical questions from February 6 - February 27, 2012. All enrollments completed during this period took effect on April 1, 2012.

All active eligible employees and their eligible dependents can enroll in Prudential LTC insurance at any time throughout the year, however everyone except the employees discussed below are subject to medical underwriting and approval.

Employees who were on a leave of absence (LOA) anytime between December 30, 2011 and February 27, 2012, have 90 days after returning to work to apply without any medical questions. Please contact Prudential at 800-732-0416 to apply under this rule.

Eligible new hires working 32 or more hours per pay period may apply without medical underwriting within the first 90 days of employment. Please contact Prudential at 800-732-0416 to apply as a new hire.

Retiree Enrollment Information for Prudential Long-Term Care (LTC) Insurance

Eligible retirees listed below, who do not currently have Prudential LTC Insurance coverage, will be given an opportunity to enroll in Prudential LTC Insurance with medical questions beginning on May 15th. Below is additional information related to this enrollment.

Eligibility: Listed below are all the eligible retiree groups:
  • State Employee Defined Benefit Pension Recipients in the State Employees Retirement System (SERS)

  • State Police Pension Recipients in the State Police Retirement System (SPRS)

  • Retired Judges in the Judges Retirement System

  • Retired Public School Teachers in the Michigan Public School Employee Retirement System (MPSERS)

  • Spouses and other eligible family members of the retirees listed above are also eligible
Enrollment Timing: All eligible groups can begin to enroll on Tuesday, May 15th and anytime throughout the year.

Underwriting: All retirees, spouses and other family members will be required to go through underwriting with Prudential prior to being approved for coverage.

Effective Date of Coverage: The effective date of coverage will be determined by Prudential. Prudential will mail a confirmation statement and certificate after coverage has been approved.

Home Mailer: Prudential is sending home mailers to all eligible retirees between May 15th and May 29th. These documents will include information about the program, along with details about how to participate in educational webinars. The documents in the home mailer are accessible below:

Letter from Prudential

Prudential Fast Facts

Webinar Schedule

Enrollment Process: To enroll or view additional information, visit www.prudential.com/gltcweb/stateofmichigan where you may view rates or download the necessary enrollment forms. You may also call Prudential at 800-732-0416, Mon. - Fri., 8:00 a.m. to 8:00 p.m. (ET) to obtain assistance.


What is Long-Term Care Insurance?

Long-term care refers to a very broad range of medical, personal, and social services provided to minimize or compensate for a person's loss of physical and mental ability resulting from an illness, disability, cognitive impairment or frailties of old age, over an extended period of time. Long-term care insurance helps pay for the costs associated with these kinds of services, whether at home, in an assisted living/residential care facility, adult day care center or nursing home.


Five Ways Long-Term Care Insurance Can Help Protect Your Family's Future and Security

Protect your money, assets and lifestyle - Long-term care insurance is a smart part of any life or financial plan because it can help you protect your investments, your home, college funds, retirement funds and your 401(k) or 403(b) if you ever need long-term care. If you are relying on Medicare and Medicaid to pay for your care or that of your parents, be aware of the limitations and restrictions of these programs. Medicare does not cover most long-term care, and Medicaid is available only when your savings and/or assets are virtually depleted.

Maintain a variety of options and freedom of choice - With long-term care insurance, you'll have a variety of options available to you regarding where you can receive care - at home, in an assisted living residence, in a nursing home or hospice facility.

Remove the burden from your children - Independence is important at any age. Long-term insurance can help you and your parents receive the appropriate care without having to rely on family members.

Pass along a legacy - Long-term care insurance can help ensure that your money and assets are protected from the cost of long-term care, and can be left to your loved ones, or whomever you decide should benefit from your life's hard work.

Peace of mind - With long-term care coverage in place for you and your family, you can rest easy knowing that long-term care insurance can provide care without having to rely on each other or other family members.


Other Helpful Long-Term Care Insurance Information 

FAQ's about Prudential long-term care 

Plain Talk about long-term care Insurance 

Prudential long-term care Certificate 


Still Have Questions about Prudential Long-Term Care Insurance? 

Call Prudential at 800-732-0416 Monday through Friday between 8 a.m. and 8 p.m. ET

Click on www.prudential.com/insurance/longtermcare to learn more.


Important Information for MetLife Long-Term Care (LTC) Policyholders who Transferred Coverage to Prudential 

  1. All transfer forms needed to be postmarked by January 5, 2012.
  2. If you transferred to Prudential, effective February 1, 2012, your benefits will be covered by Prudential instead of MetLife.
  3. All MetLife long-term care payroll and pension deductions were discontinued effective February 1, 2012. Therefore, your last MetLife deduction should have appeared on your January 19, 2012 pay warrant or January 25, 2012 pension statement.
  4. All premiums due to Prudential, including payments made directly to Prudential and payroll/pension deductions began as of February, 2012. Therefore, your first Prudential deduction should have appeared on your February 2, 2012 pay warrant or on your February 25, 2012 pension statement. If you have any questions about your premiums, please contact either Prudential or MetLife at the numbers below.
If you have questions about your Prudential Long-Term Care plan, please contact the Prudential Group Long-Term Care Customer Service Center at 1-800-732-0416, Monday - Friday, 8 a.m. - 8 p.m. ET, for assistance.

For questions about your MetLife Long-Term Care plan, call MetLife Customer Service at 1-800-438-6388, Monday - Friday, 8am - 8pm ET, for assistance.



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