Providing the highest quality integrated transportation services for economic benefit and improved quality of life.

MDOT is aware of customer/stakeholder transportation wants and meets their needs.

1. MDOT provides active leadership and support for planning, designing, operating, and maintaining all aspects of a comprehensive integrated transportation system that is:
   • efficient
   • effective
   • safe
   • socially and environmentally responsible
   • responsive to current and future needs
   • supportive of economic growth
2. MDOT continuously communicates with customers and stakeholders to make sure our activities and services are meeting their current and future needs.
3. MDOT carries out its projects on time, within budget and with a high degree of quality.

MDOT partners with others.

1. MDOT fosters partnerships to develop an innovative and integrated transportation system that is responsive to Michigan residents, visitors and businesses.

MDOT is continually getting better.

1. MDOT improves its products and its processes.  It is searching for better ways to meeting wants and needs of stakeholders and customers. 
2. MDOT is internally and externally:
   • dedicated to excellence
   • committed to quality
   • accessible
   • nimble
   • highly responsive
   • a provider of innovative transportation solutions
   • committed to excellence and quality, internally and externally

MDOT is an effective and efficient organization with an outstanding staff.

1. MDOT is an extraordinary organization composed of professionals who share an extraordinary commitment to public service.
2. MDOT is widely recognized as an outstanding place to work, where:
   • Creativity is high
   • Team members are valued
   • Every team member is committed to fulfilling the organizational vision
   • Careers are challenging and promote growth and development
   • Innovative HR practices support employee excellence
3. Team MDOT exemplifies its stated values in all of its actions. 

Quality
Achieving our best within our resources

Teamwork
Effective involvement of people

Customer Orientation
Knowing our customers and understanding their needs

Integrity
Doing the right thing

Pride
In MDOT and the importance of our work