What should I do if my return is completed but my preparer has no record of my direct deposit.

If your preparer's financial institution and the Michigan Department of Treasury confirm that the funds were posted to your preparer’s account, it is a civil matter between you and your tax preparer.

You may request that the financial institution trace the deposit if you have the exact dollar amount and date of the deposit. If the financial institution cannot locate your refund after 30 days, you may request a direct deposit tracer through the Michigan Department of Treasury. 

A tracer can take up to 90 days. We will notify you of the results by mail. If you have moved since the filing of your return, you must update your address. To change your address, use the "Check My Income Tax Information" site.

For privacy and security reasons you will be asked for your social security number, name, tax year, adjusted gross income or total household resources and filing status.

From the Check My Income Tax Info Web site:

     1.  Select the option “Change My Address”
     2.  To verify your identity, log in using the filer’s social security number and name, then choose the option “Change My Address"
     3.  You will be asked to enter the tax year, your adjusted gross income/total household resources and filing status. Follow the
          directions given on the next page to request an address change

Include your full name, complete current mailing address and the tax year with your request.

Note: If you are unable to authenticate using your current tax year information, select the previous tax year return for authentication.  When you submit your question, explain that you selected a previous tax year for authentication. Include the adjusted gross income, refund amount and tax year for which you are inquiring.