My return is completed but my preparer has no record of my direct deposit.

If your preparer's financial institution and the Michigan Department of Treasury confirm that the funds were posted to your preparer’s account, it is a civil matter between you and your tax preparer.

You may request that the financial institution trace the deposit if you have the exact dollar amount and date of the deposit. If the financial institution cannot locate your refund after 30 days, you may request a direct deposit tracer through the Michigan Department of Treasury. 

A tracer can take up to 90 days. We will notify you of the results by mail. If you have moved since the filing of your return, you must update your address. To change your address, use the "Check My Income Tax Information" site.