Effective  January 1, 2010, the Department of Community Health (DCH) implemented the Adult Services Authorized Payments (ASAP) system as the claims entry system to replace MI AuthenticCare.

ASAP provides automated electronic billing for personal care services provided through the Department of Human Services (DHS) or Community Mental Health (CMH).  Invoices will be electronically generated by phone calls to a NEW toll-free number, 1-800-798-1409 or through a new webiste https://sso.state.mi.us .

Additional training materials will be posted as they are available.

Provider Training Materials & Important Documentation

The following documents assist providers in understanding what the system is and how it works:

Adult Services Authorized Payments (ASAP) Training Guide   - Gives detailed instructions to utilize the system.

ASAP Training Webinars  - The ASAP training webinars are on online tutorial on how to use ASAP for Providers and CMH employees.  These webinars are instructor led and specific to given topics in ASAP limiting the run time to five minutes or less.

ASAP Calling Instructions - Gives instructions when calling.

L 09-33 - ASAP Provider Letter.

MSA 10-04  - ASAP Provider Registration Requirements.

L 10-13 - Home Help Provider Resource Guide and 2010 Home Help Payment Schedule

L 10-15  - Home for the Aged and Home Help Agency providers notice of W-9 requirement for ASAP

ListServe  - join the List Serve to get up to date ASAP information.

Training Sessions - Find training sessions near you.

Questions - For ASAP questions, please call Provider Help Line at 1-800-292-2550 or e-mail ProviderSupport@michigan.gov