Skip Navigation
Michigan Department of Community, Official Website for the State of Michigan Home
  • MDCH Home
  • Sitemap
  • Contact MDCH
  • close print view

    Michigan Tobacco Quit Line Shuts Down

    Contact: James McCurtis (517) 241-2112
    Agency: Community Health

    March 16, 2009

    The Michigan Department of Community Health (MDCH) announced today that the Tobacco Quit Line has been shut down through the end of September due to an extremely high volume of calls in the past five days for free nicotine replacement products.

    All of the Nicotine Replacement Therapy (NRT) products have been distributed. Since MDCH announced on Wednesday that it was launching the free NRT campaign through the end of April, the Quit Line received more than 65,600 callers in five days. The Quit Line, which offers enrollees a two-month supply of either nicotine patches, gum or lozenges, received more than 21,000 calls on the first day and 2,169 have enrolled in the program so far.

    Compare those numbers to the last free NRT campaign in August when 1,320 people called and 1,110 completed enrollment and in September when 18,724 people called and 2,114 completed enrollment.

    Typically the quit line receives 20 to 40 calls every 15 minutes. A high volume day yields some 100 to 200 calls. The quit line has the capacity to receive up to 599 calls simultaneously. More than 400 staff members have been fielding phone calls.

    Related Content
     •  Minorities Disproportionately Impacted by Cancer in Michigan
     •  Minorities Disproportionately Impacted by Cancer in Michigan
     •  Livingston County Recognized as a "Community for a Lifetime"
     •  St. Joseph County Recognized as an "Age-Friendly" Community
     •  MDCH Notifying Individuals Regarding Protected Health Information Breach
     •  Michigan Signs Memorandum of Understanding for Integrated Care Program
     •  Michigan Launches Healthy Michigan Plan Enrollment Activities
     •  Michigan Joins National Effort to Increase Colorectal Cancer Screening Rates
     •  This Diabetes Alert Day, Take Steps to Prevent Type 2 Diabetes
     •  Michigan Encourages Schools to Apply for Cardiac Preparedness Designation
     •  MDCH Explore Lab Science Program Hosts Free Virtual Science Fair
     •  Excessive Alcohol Consumption is a Leading Cause of Preventable Death
     •  MDCH Reschedules Third Implementation Forum for Michigan's Integrated Care Demonstration
     •  MDCH Children with Special Needs Fund Receives $50,000 Grant
     •  March is Developmental Disabilities Awareness Month
     •  Funding for Lead Home Testing, Control Available for Michigan Families
     •  Nominations for the 2014 Senior Citizen of the Year Award are now being accepted
     •  MDCH Launches Online System to Improve Medicaid Recovery Efficiency
     •  Michigan Investigating Tuberculosis Exposure at Four Detroit Healthcare Facilities
     •  MDCH Hosts Community Meeting about "Do Not Eat" Fish Advisory for Clark's Marsh
    QR code Home
  • Office of Regulatory Reinvention
  • MDCH Home
  • Contact MDCH
  • State Web Sites
  • Spending & Accountability

  • Privacy Policy
  • Link Policy
  • Accessibility Policy
  • Security Policy
  • Michigan Survey

    Copyright © 2001-2014 State of Michigan