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About Adobe Acrobat Reader

Forms, brochures and other documents on this site are stored as PDF (Portable Document Format) files. These files are highly compressed (to save on download times) while keeping all of the same formatting as the original document. The PDF is also a truly "cross platform" format, meaning these documents will look and work the same whether you are using a DOS, Windows, Macintosh or Unix systems.

The IRS and most other states have also adopted the PDF format as a publishing standard for online documents and forms. To view and print PDFs, you must have a supported version of Adobe's Acrobat Reader installed. Some forms on this site are designed so you can complete them on-line before printing and mailing them.

To use this feature, you need Reader version 9 or better. This program is available for free download by going directly to Adobe.com Get Acrobat Reader


Common Acrobat Reader Questions

Blank Screen for Internet Explorer Users

Should you experience PDF files appearing as a blank window within Internet Explorer after downloading, follow the appropriate steps below to resolve the issue:

Adobe Acrobat Reader
If you are using one of Adobe Acrobat Reader's older versions, upgrade to the current version.

Internet Explorer
Please see Adobe Acrobat .pdf Files Appear as a Blank Window or Frame at Microsoft Support for a possible resolution. Note that this article was written about products for which Microsoft no longer offers support. Therefore, Microsoft offers this article “as is” and will no longer update it.

Can't Print PDF Files

Areas of form is Blacked Out

If some documents have areas that are blacked out, first try upgrading to Acrobat Reader version 9 or better. If you are still unable to view or print these files directly, upgrade your printer driver on your machine and when you go to print, select "Print as image".

Colorspace Error (CS8, CS9, etc.)

If you receive a colorspace error (CS8, CS9, etc.), it is recommended to upgrade your Acrobat Reader to version 9 or better.

“Save Target As…” Option

Right click on the link for the form and select “Save Target As…” and save it to your hard drive. Then open the form in Acrobat Reader outside the browser.
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