Video Visitation

The Michigan Department of Corrections has launched video visitation to offer an avenue for those incarcerated and their families to connect. 

Visitors on the Approved Visitor List of a prisoner will be able to request a video visit once the facility where the prisoner is housed has begun online scheduling. If you are not on an Approved Visitor List, please visit our Visiting a Prisoner Page for information on the application process. 

 

WHV Video Visitation Update as of July 7, 2021:

Video Visitation at Women's Huron Valley Correctional Facility (WHV) is moving from the vendor ATG platform to a video visitation platform provided by vendor GTL. This change will align all MDOC facilities under the GTL service. The tentative date for the transition to GTL is Tuesday, July 13, 2021. Prisoner friends and family will be able to schedule video visits on GTL's web site up to 72 hours in advance. Online scheduling can begin on July 10, 2021 and GTL video visits will begin on July 13.

Scheduling on the ATG platform will stop on July 13, 2021. Remaining video visits scheduled on ATG's platform may be conducted through July 16, 2021.

A process is being worked out to ensure any money allocated by WHV prisoners for video visitation is returned to their account.

Friends and family of WHV prisoners should now follow the steps below to schedule visits through the GTL platform.

What are the major differences between GTL Video Visitation Services and the ATG Video Visitation Services?

  Outgoing ATG System  Incoming GTL System
Scheduling Video Visits WHV prisoners use the Keefe Kiosk to request a visit. Friends and family use the GTL Visitor Web site to schedule video visits.
Cost of Video Visits $3.20 $3.20
Length of Video Visits 20 minutes 20 minutes
Paying for Video Visits WHV prisoners pay for the video visit. Prisoner friends and family pay for the video visit.
Location of Video Visit WHV Visiting Rooms. WHV Housing Units.
Video Visitation Check-In/Virtual Lobby No Yes. When a visitor logs in they are placed in a virtual lobby and will speak to an MDOC officer prior to starting their visit.
Apple iOS Compatible Yes No. GTL is developing this feature.

 

Video Visiting Standards can be found here.

Video Visitation Steps for Approved Visitors

  1. The Approved Visitor should navigate to the GTL Visitor website by clicking HERE.
  2. The Approved Visitor will need to create an account on the GTL Visitor website and request to visit the prisoner at their assigned facility.
  3. Once approved on the GTL site, the Approved Visitor will then be able to request a scheduled video visit for prisoners at that facility.
  • Length of Video Visits: 20 minutes
  • Cost of Video Visits: The cost of a scheduled twenty (20) minute video visit is $3.20.
  • Payment: The video visit must be paid for in advance by the person scheduled the visit.
  • Scheduling Window: Video visits may be scheduled no less than 72 hours in advance of the scheduled visit and not after 48 hours.

 

The following locations currently have Video Visitation:

MDOC Facility Online Scheduling Began/Begins First Video Visits
Alger Correctional Facility (LMF) 6/7/2021 6/10/2021
Baraga Correctional Facility (AMF) 6/22/2021 6/25/2021
Bellamy Creek Correctional Facility (IBC) 2/26/2021 3/1/2021
Carson City Correctional Facility (DRF) 3/8/2021 3/11/2021
Central Michigan Correctional Facility (STF) 2/5/2021 2/8/2021
Chippewa Correctional Facility (URF) 10/26/2020 10/29/2020
Cooper Street Correctional Facility (JCS) 2/8/2021 2/11/2021
Duane Waters Health Center (DWH) 10/16/2020 10/19/2020
Earnest C. Brooks Correctional (LRF) 5/21/2021 5/24/2021
G. Robert Cotton Correctional (JCF) 10/13/2020 10/19/2020
Gus Harrison Correctional (ARF) 5/24/2021 5/27/2021
Ionia Correctional Facility (ICF) 12/15/2020 12/18/2020
Kinross Correctional Facility (KCF) 2/21/2021 2/24/2021
Lakeland Correctional Facility (LCF) 4/12/2021 4/15/2021
Macomb Correctional Facility (MRF) 3/1/2021 3/4/2021
Michigan Reformatory (RMI) 3/5/2021 3/8/2021
Marquette Branch Prison (MBP) 7/24/21 7/29/21
Muskegon Correctional Facility (MCF) 2/22/2021 2/25/2021
Newberry Correctional Facility (NCF) 2/19/2021 2/22/2021
Oaks Correctional Facility (ECF) 2/19/2021 2/22/2021
Parnall Correctional Facility (SMT) 10/9/2020 10/12/2020
Richard A. Handlon Correctional Facility (MTU) 12/15/2020 12/18/2020
St. Louis Correctional Facility (SLF) 2/5/2021 2/8/2021
Saginaw Correctional Facility (SRF) 3/9/2021 3/12/2021
Thumb Correctional Facility (TCF) 4/26/2021 4/29/2021
Women's Huron Valley Correctional Facility (WHV)  11/9/2020 11/12/2020
Woodland Center Correctional (WCC) 3/1/2021 3/4/2021