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I received an email that additional information is needed to accept my application - what does this mean?

This doesn’t mean you’ve been rejected! It just means that we did not have enough information in our system to verify if you are eligible – yet. This could be because you were self-employed, paid in cash, or a contract or temporary worker.

In the student portal, you’ll see that your status has changed from “Submitted – Under Review” to “Additional Information Needed.” Below the status, you’ll see a link for an Employment Verification Form. Completing this form will provide us with more information so we can finalize your application. If you have questions about completing this form, you can call our Customer Care Center at 517-636-7000 or email