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    Programs and Services
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    Enforcement ProcessMDCR is an administrative agency with investigative and enforcement authority. The Enforcement Process is defined as all of the tasks performed when a customer interacts with MDCR about a civil rights-related need or concern, including investigation and resolution of complaints of discrimination, outreach and education programs, community relations, and contract compliance.

    Complaint Investigation
    Click here for: MDCR investigates complaints to determine whether unlawful discrimination has occurred. While investigating a complaint, MDCR is impartial and does not act as an advocate or representative for either party.
    Outreach and Education
    Click here for: MDCR provides Outreach and Education activities in collaboration with governmental units, community-based organizations, law enforcement, advocacy groups, educational institutions, and the private sector.
    Community Relations
    Click here for: The Community Relations Division seeks to enhance communication around common issues, provide new options in service delivery, and facilitate access to outreach and education by developing relationships with communities, organizations, businesses, and educational institutions.
    Contractor Review
    Click here for: The Contractor Review Unit (CRU) was formed to establish standards and procedures for ensuring non-discrimination in the provision of programs, services, and funds that are available through the State of Michigan. In addition, staff are responsible for evaluating the applications of companies seeking certification as persons with disabilities enterprises.
    Legal Affairs
    Click here for: The Managing Attorney and five MDCR staff attorneys serve as legal advisors to all organizational units within MDCR...
     

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