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New DIFS Bulletin Ensures That Eligible Michiganders Can Get Auto Insurance
March 07, 2023
(LANSING, MICH) In response to recent national trends, the Michigan Department of Insurance and Financial Services (DIFS) has issued a bulletin to remind insurers that they must offer auto insurance to all eligible Michiganders regardless of vehicle make or model, except in certain circumstances as defined under the law.
“Theft trends nationwide show that some types of vehicles, including certain Kia and Hyundai models, may face an increased vulnerability to theft,” said DIFS Director Anita Fox. “In other states, some insurers have attempted to deny or limit auto coverage for these vehicles. Our new bulletin clearly states that such actions are not allowed in Michigan. DIFS will continue to ensure that every eligible Michigan driver can get the auto insurance they need to legally drive on Michigan roads.”
Under the Michigan Insurance Code, insurers in Michigan are only allowed to deny insurance coverage, refuse to continue that coverage, or limit the coverage available for certain types of vehicles under defined circumstances. If an insurer fails to follow the law, DIFS may take regulatory action to ensure Michigan consumers are fully protected.
Consumers who believe they have been denied auto insurance or had their options limited because of their vehicle’s make or model should contact DIFS’ Office of Consumer Services at 877-999-6442, Monday through Friday 8 a.m. to 5 p.m. or via email at DIFSComplaints@michigan.gov. For more information on auto insurance in Michigan, visit Michigan.gov/AutoInsurance.
According to the National Highway Traffic Safety Administration (NHTSA), drivers who own certain Kia and Hyundai models may qualify for a free software upgrade to limit their vehicle’s vulnerability to theft. Consumers should visit the NHTSA website for more information.
The mission of the Michigan Department of Insurance and Financial Services is to ensure access to safe and secure insurance and financial services fundamental for the opportunity, security, and success of Michigan residents, while fostering economic growth and sustainability in both industries. In addition, the Department provides consumer protection, outreach, and financial literacy and education services to Michigan residents. For more information, visit Michigan.gov/DIFS or follow the Department on Facebook, Twitter, or LinkedIn.