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Access account information or make a payment on your MGA defaulted loan in the Borrower Portal

  • Borrower Portal

    COVID-19 Announcement 8/06/2021

    The U.S. Department of Education Announces Final Extension of COVID-19 Emergency Flexibilities to Defaulted Loans in the Federal Family Education Loan (FFEL) Program

    • Collection activity will be paused through January 31, 2022
    • Interest rates will temporarily be set at 0% and will retroactively apply back to March 13, 2020
    • Voluntary payments can be requested to be refunded
    • Tax refunds offset over the past year will be automatically refunded
    • Wages garnished over the past year will be automatically refunded
    • Loans that defaulted since March 13, 2020 will be returned to good standing and assigned to the Department of Education

    ‚ÄčTo Access Account Information or Make a Payment 


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Federal Loan Forgiveness, Cancellation and Discharge

  • Forms

    In certain situations, you can have your federal student loan forgiven, canceled, or discharged. Find out whether you qualify due to your job or other circumstances.

    Get Forms


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Avoid Loan Scams

  • Avoid Loan Scams

    You Don’t Have to Pay for Help With Your Federal Student Loans

    Many student loan debt relief companies charge a fee to provide services that you can take care of yourself for free by contacting your loan servicer. At no cost, your loan servicer may be able to help you lower your monthly loan payment; change your repayment plan; consolidate multiple federal student loans; see if you qualify for loan forgiveness or other programs; and may be able to help you work toward getting your loans out of default. 

    For more information, contact us.

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    Avoid Loan Scams

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  • Contact Us


    Contact Us

    P.O. Box 30047

    Lansing, MI 48909-7547

    Tel: (800) 642-5626

    Fax: (517) 335-7449

About Panel

About the Michigan Guaranty Agency (MGA)

  • About MGA

    The Michigan Guaranty Agency (MGA) administers the Federal Family Education Loan Program (FFELP) which includes the Subsidized Federal Stafford Loan Program, the Unsubsidized Federal Stafford Loan Program, the Federal PLUS Loan Program, and the Federal Consolidation Loan Program. It does so by guaranteeing the purchase of defaulted loans from FFELP lenders across Michigan. During its more than 45-year history with FFELP, MGA has guaranteed over $14 billion in loans. Beginning July 1, 2010, no new loans are guaranteed under FFELP, however, MGA has over $1.7 billion in outstanding loans that must be monitored, claims processed, or default payments collected.

    MGA also provides services to postsecondary institutions that include outreach activities aimed at postsecondary students and other training opportunities. Services to borrowers are done through borrower information programs, financial literacy training, and customer assistance with all aspects of repayment.